Product
by function
Operations Execution
One operations app for every use case.
Facility Maintenance
Centralized maintenance management.
Multi-Unit Operations
Standardize operations across multiple locations.
Safety & Quality Assurance
Ensure safety & compliance with digital inspections & corrective actions.
Features
Operations Templates
Build robust forms, checklists & logs for all your use cases.
Inspections & Audits
Powerful inspections with smart logic and corrective actions.
Tasks & Work Orders
Task and work order management for every operation.
SOP & AI-Powered Writer
Generate operating procedures & policies with AI.
Corrective Actions
Resolve failed inspections and hazards with corrective action workflows.
Scheduled Work
Create recurring schedules for your most critical workflows.
Temperature Monitoring
24/7 temperature monitoring with automated alerts via wireless sensors
Chats
Centralize communication for your frontline from team chats to company announcements.
Requests and Approvals
Receive requests, approve and assign work orders.
Reporting
Analytics dashboards and reports for deeper insights, smarter operations.
Equipment Management
Track maintenance cost and work order history for every asset.
Document & Records Management
Manage & share docs, videos, and files.
Solutions
Industry
Restaurant
Digital tools to streamline restaurant operations and food safety.
Convenience Store
Manage fuel, food service, and retail store operations.
Retail
Standardize store operations and merchandising across all locations.
More Industries
Solutions for multi-unit operations across diverse business sectors.
Role
Operations Leaders
Drive consistency and accountability across your entire organization.
District and Regional Managers
Monitor performance and coach teams with real-time insights.
IT & Facilities
Centralize maintenance and standardize operations through one platform.
Frontline Teams
Complete daily tasks efficiently with direct action items and no ambiguity.
Food Safety
Monitor temperatures, maintain food logs, and ensure compliance.
Resources
Support & Use:
Help Center
Support information and FAQs to help you find answers about Xenia.
Videos
Quick how-to videos to share with your users & teams.
Product Releases
View our release updates to see new features and enhancements.
Webinars
Weekly live demos, product updates, and Q&A.
Contact Xenia
Contact our support team for immediate assistance.
Resource Hub:
Templates
Checklists, SOPs, forms and spreadsheet tools to empower the frontline.
Articles
Learning guides and articles on team operations, maintenance and more.
Tools
Spreadsheet tools and poster PDFs to supercharge your workflows & processes.
Learning Center
Roles, concepts, and key terms to educate and standardize teams.
Customers
Pricing
Log In
Get a Demo
Sign Up
Welcome to our Learning Center
Roles, concepts, and key terms to educate and standardize teams.
Roles & Responsiblities
Hotel Finance Director
Roles & Responsibilities
Hotel
Hotel Food and Beverage Director
Roles & Responsibilities
Hotel
Hotel Human Resources Director
Roles & Responsibilities
Hotel
Hotel Sales and Marketing Director
Roles & Responsibilities
Hotel
School Superintendent
Roles & Responsibilities
Education and Campuses
School Principal
Roles & Responsibilities
Education and Campuses
Teacher
Roles & Responsibilities
Education and Campuses
Terms & Metrics
Active Adult Community
Senior Living
Terms & Metrics
Alzheimer's Disease
Senior Living
Terms & Metrics
Assaulted Staff Action Program (ASAP)
General
Terms & Metrics
Assisted Living
Senior Living
Terms & Metrics
Americans with Disabilities Act (ADA)
General
Terms & Metrics
Average Length of Stay
Hotel
Terms & Metrics
Average Daily Rate (ADR)
Hotel
Terms & Metrics
Average Resident Response Time
Senior Living
Terms & Metrics
Best Available Rate (BAR)
Hotel
Terms & Metrics
Bloom's Taxonomy
Education and Campuses
Terms & Metrics
Central Reservation Service (CRS)
General
Terms & Metrics
Certified Hospitality Accountant Executive
Hotel
Terms & Metrics
Certified Hospitality Technology Professional (CHTP)
Hotel
Terms & Metrics
Cognitive Load
Education and Campuses
Terms & Metrics
Cost per Occupied Room (CPOR)
Hotel
Terms & Metrics
Application Service Provider (ASP)
General
Terms & Metrics
Dementia
Senior Living
Terms & Metrics
Developmental Disability
Education and Campuses
Terms & Metrics
Elder Abuse
Senior Living
Terms & Metrics
Central Business District (CBD)
General
Terms & Metrics
Experiential Learning
Education and Campuses
Terms & Metrics
Federal Labor Standards Act (FLSA)
General
Terms & Metrics
Green House Project
Senior Living
Terms & Metrics
Equal Employment Opportunity Commission (EEOC)
General
Terms & Metrics
Gross Operating Profit per Available Room (GOPPAR)
Hotel
Terms & Metrics
JD Power Survey
Hotel
Terms & Metrics
Labor Cost Percentage
General
Terms & Metrics
Market Penetration Index (MPI)
Hotel
Terms & Metrics
Medicaid
Senior Living
Terms & Metrics
Medicare
Senior Living
Terms & Metrics
Medication Administration Network (MAR)
Senior Living
Terms & Metrics
Meta Search Engine
General
Terms & Metrics
Minimum Acceptable Rate (MAR)
Hotel
Terms & Metrics
Occupancy Rate
Hotel
Terms & Metrics
Online Travel Agency (OTA)
Hotel
Terms & Metrics
Revenue per Available Room (RevPAR)
Hotel
Terms & Metrics
RevPAR Room Type Index (ReRTI)
Hotel
Terms & Metrics
Revenue per Occupied Room (RevPOR)
Hotel
Terms & Metrics
Run of House
Hotel
Terms & Metrics
Single Minute Exchange of Die (SMED)
General
Terms & Metrics
Supervisory Control and Data Acquisition (SCADA)
General
Terms & Metrics
Task Volume per Resident
Senior Living
Terms & Metrics
Smith Travel Accommodations Report (STAR)
Hotel
Terms & Metrics
Travel Industry Association of America
Hotel
Terms & Metrics
Purchase Order
General
Terms & Metrics
State Education Agency (SEA)
Education and Campuses
Terms & Metrics
STEM
Education and Campuses
Terms & Metrics
National Assessment of Educational Progress (NAEP)
Education and Campuses
Terms & Metrics
Family Educational Rights and Privacy Act (FERPA)
Education and Campuses
Terms & Metrics
English as a Second Language (ESL)
Education and Campuses
Terms & Metrics
Hazard Analysis and Critical Control Points (HACCP)
General
Terms & Metrics
Key Performance Indicators (KPI)
General
Terms & Metrics
Cost of Goods Sold (COGS)
General
Terms & Metrics
Economies of Scale
General
Terms & Metrics
Five Whys Technique
General
Terms & Metrics
Hazmat
General
Terms & Metrics
Enterprise Resource Planning (ERP)
General
Terms & Metrics
Average Room Rate (ARR)
Hotel
Terms & Metrics
Operations Concepts
Active Learning
Education and Campuses
Operations Concepts
Affiliate Management
General
Operations Concepts
Adult Day Care
Senior Living
Operations Concepts
Activities of Daily Living (ADL’s)
Senior Living
Operations Concepts
Asynchronous Instruction
Education and Campuses
Operations Concepts
Authentic Assessment
Education and Campuses
Operations Concepts
Benchstrength management system
General
Operations Concepts
Blended or Hybrid Course
Education and Campuses
Operations Concepts
Brand Loyalty
General
Operations Concepts
Burden of Care
Operations Concepts
Classroom Assessment Techniques (CATs)
Education and Campuses
Operations Concepts
Compensatory Damages
General
Operations Concepts
Collaborative Learning
Education and Campuses
Operations Concepts
Constructivism
Education and Campuses
Operations Concepts
Convalescent Home
Senior Living
Operations Concepts
Cost of Care
Operations Concepts
Department of Labor (DOL)
General
Operations Concepts
Do-Not-Resuscitate (DNR) Directive
Senior Living
Operations Concepts
Child Labor Law
General
Operations Concepts
Customer Loyalty Program
General
Operations Concepts
Executive Operations Committee (EOC)
General
Operations Concepts
Continuing Care Retirement Community
Senior Living
Operations Concepts
Family and Medical Leave Act (FMLA)
General
Operations Concepts
Feasibility Study
General
Operations Concepts
Fishbein Linear Compensatory Model
Hotel
Operations Concepts
Fixed Mindset
Education and Campuses
Operations Concepts
Front of House
Hotel
Operations Concepts
Furniture Fixtures and Equipment (FFE)
Hotel
Operations Concepts
Global Distribution System (GDS)
Hotel
Operations Concepts
Growth Mindset
Education and Campuses
Operations Concepts
Hidden Curriculum
Operations Concepts
Guest Satisfaction
General
Operations Concepts
Home Care Service Provider
Senior Living
Operations Concepts
Inclusive Teaching
Operations Concepts
Inquiry-Based Learning
Education and Campuses
Operations Concepts
Independent Living
Senior Living
Operations Concepts
Key Control
Hotel
Operations Concepts
Lean Six Sigma
General
Operations Concepts
Linen Par
Hotel
Operations Concepts
Management of Change (MOC)
General
Operations Concepts
Learning Management System (LMS)
Education and Campuses
Operations Concepts
Medication Management
Senior Living
Operations Concepts
Market Driven Pricing
General
Operations Concepts
Metacognition
Education and Campuses
Operations Concepts
Memory Care
Senior Living
Operations Concepts
Operation and Maintenance Manual
General
Operations Concepts
Operations Management
General
Operations Concepts
OSHA Regulations
General
Operations Concepts
Person Directed Care (PDC)
Education and Campuses
Operations Concepts
Pre Opening Budget
General
Operations Concepts
Operational Supplies and Equipment Budget (OS&E)
General
Operations Concepts
Quality of Life
Senior Living
Operations Concepts
Quality Assurance
Operations Concepts
Resident Journey
Senior Living
Operations Concepts
Room Block
Hotel
Operations Concepts
Standard Operating Procedure (SOP)
General
Operations Concepts
Store Room
General
Operations Concepts
Pre Opening Staff Plan
General
Operations Concepts
Task Automation
General
Operations Concepts
Snagging
General
Operations Concepts
Quick Response Code (QR)
General
Operations Concepts
Last in First Out (LIFO)
General
Operations Concepts
First in First Out (FIFO)
General
Operations Concepts
Backlog
General
Operations Concepts
Classroom Management
Education and Campuses
Operations Concepts
Object-Based Learning (OBL)
Education and Campuses
Operations Concepts
Pedagogy
Education and Campuses
Operations Concepts
Problem-Based Learning
Education and Campuses
Operations Concepts
Stereotype Threat
Education and Campuses
Operations Concepts
Student Engagement
Education and Campuses
Operations Concepts
ADD/ADHD
Education and Campuses
Operations Concepts
Charter School
Education and Campuses
Operations Concepts
Design Thinking
Education and Campuses
Operations Concepts
Individualized Education Plan (IEP)
Education and Campuses
Operations Concepts
Learning Management System (LMS)
Education and Campuses
Operations Concepts
Teaching Development Plan (TDP)
Education and Campuses
Operations Concepts
Benchmarking
General
Operations Concepts
Bill of Materials (BOM)
General
Operations Concepts
Gantt Chart
General
Operations Concepts
Activity-Based Costing
General
Operations Concepts
Capital Expenditure (CAPEX)
General
Operations Concepts
Kanban
General
Operations Concepts
Marginal Analysis
General
Operations Concepts
Capacity Planning
General
Operations Concepts
Facility Audit
General
Operations Concepts
Ambulatory / Non-Ambulatory
Senior Living
Operations Concepts
Back of House
Hotel
Operations Concepts
Hotel Blueprint
Hotel
Operations Concepts
Maintenance Concepts
Certified Maintenance and Reliability Professional (CMRP)
General
Maintenance Concepts
Condition-based maintenance (CBM)
General
Maintenance Concepts
Deferred Maintenance
General
Maintenance Concepts
Delivery Efficiency
General
Maintenance Concepts
Enterprise Asset Management (EAM)
General
Maintenance Concepts
Equipment Downtime
General
Maintenance Concepts
Facility Maintenance
General
Maintenance Concepts
Fleet Maintenance
General
Maintenance Concepts
Emergency Maintenance
General
Maintenance Concepts
Grounds Maintenance
General
Maintenance Concepts
Idle Time
General
Maintenance Concepts
Internet of Things (IoT)
General
Maintenance Concepts
Mean Time Between Failure (MTBF)
General
Maintenance Concepts
Mean Time to Repair (MTTR)
General
Maintenance Concepts
Periodic Maintenance
General
Maintenance Concepts
Planned Maintenance Percentage [PMP]
General
Maintenance Concepts
Precision Maintenance
General
Maintenance Concepts
Predictive Maintenance
General
Maintenance Concepts
Preventive Maintenance
General
Maintenance Concepts
Proactive Maintenance
General
Maintenance Concepts
Reactive Maintenance
General
Maintenance Concepts
Request for Proposal
General
Maintenance Concepts
Reliability-Centered Maintenance (RCM)
General
Maintenance Concepts
Root Cause Analysis
General
Maintenance Concepts
On Time Completion Percentage
General
Maintenance Concepts
Time Spent per Work Order
General
Maintenance Concepts
Total Productive Maintenance (TPM)
General
Maintenance Concepts
Vibration Analysis
General
Maintenance Concepts
Work Order
General
Maintenance Concepts
Uniform Commercial Code (UCC)
General
Maintenance Concepts
Fault Tree Analysis (FTA)
General
Maintenance Concepts
Uptime
General
Maintenance Concepts
Asset Register
General
Maintenance Concepts
Run-To-Failure Maintenance
General
Maintenance Concepts
Estimated Plant Replacement Value (EPRV)
General
Maintenance Concepts
Equipment Life
General
Maintenance Concepts
Failure Modes and Effects Analysis (FMEA)
General
Maintenance Concepts
Fail-Safe
General
Maintenance Concepts
Restoration
General
Maintenance Concepts
Failure Reporting Analysis and Corrective Action System (FRACAS)
General
Maintenance Concepts
Computerized Maintenance Management System (CMMS)
General
Maintenance Concepts
Scheduled Maintenance
General
Maintenance Concepts
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