What is Emergency Maintenance

Emergency maintenance is maintenance work that needs to be done right now to ensure the safety and operability of the business.  Examples of conditions for emergency maintenance include:

• System wide computer outages
• Alarm system malfunction
• Broken glass
• Hazardous chemical spills
• Broken hardware that is essential to business operations.

Emergency maintenance can occur due to poor planned maintenance scheduling and execution. It also can be pure bad luck. Either way, a business must respond immediately to prevent reputational harm.

Why Is Emergency Maintenance Important?

Emergency maintenance is important because it is necessary for business operations. For example, if you have an air conditioning unit that breaks down in the middle of summer, you must hire an emergency repair team to come out immediately and fix the problem before it becomes too hot for staff and guests. Without a proper resolution, work will have to stop causing significant loss for the business.

Example Situations Where Emergency Maintenance Is Needed

Emergency maintenance is needed in situations where your property is unsafe, unsanitary, or otherwise not inhabitable. This can include:

• Structural damage to the property that can't be repaired without professional equipment and expertise (e.g., flooding, fire damage)
• Unsanitary conditions caused by lack of maintenance or improper use (e.g., mold or sewage buildup)
• Inability to access the property due to circumstances beyond your control (e.g., natural disasters)