What is Task Volume per Resident?
Task volume per resident is a common metric used to determine the productivity of a senior living facility. It is also known as task volume, task load, or resident workload. The measure is calculated by dividing the total number of tasks performed by the number of residents at a facility.
Task Volume per Resident = Number of tasks performed by each worker per shift / Number of residents
It can be used to compare performance between different facilities and even between different types of facilities (e.g., assisted living vs. independent living).
Which Tasks Are Included in the Task Volume per Resident Calculation?
The task volume per resident calculation includes all tasks performed by staff members and residents, including:
- Nursing care for residents
- Medication administration
- Meal preparation
- Dining room services
- Maintenance tasks
Why Is Task Volume per Resident Important?
In senior living, task volume per resident is an important measure of how much work a facility does for its residents. It is used to assess service quality as well as plan staffing levels needed to complete the tasks.
The reason it is important is that the more work a facility does for its residents, the better their quality of life will be. If a facility is doing less work for its residents, that means more tasks are left up to the residents themselves and their families. This can leave them feeling frustrated or overwhelmed by the number of things they need to do and may make it difficult for them to get everything done in a timely manner.
On the other hand, if a facility has a high task volume per resident, then all of those tasks are being handled by professionals — the staff at the facility — and there is less stress on family members or other caregivers who may not be able to handle everything on their own.