The resident journey is the process that residents go through as they age, from independent living to assisted living to memory care.
The resident journey is the process that residents go through as they age, from independent living to assisted living to memory care. The journey is important for senior living facilities managers because it helps them understand how to best serve their residents' needs at each stage of the process. By sectioning residents into categories based on physical and psychological support needs, facilities are able to allocate resources and staff attention to best serve their residents.
The first stage of the resident journey is independent living. In this stage, residents live in their own apartments and can generally care for themselves without assistance from others. They live in an apartment or house and have access to amenities like restaurants, shopping and entertainment. They have full control over their schedule and finances, and they can choose whether or not they want any help with day-to-day tasks such as cooking and cleaning.They may need help with cooking or housekeeping tasks, but they are still able to live independently without assistance from others.
The next stage of the resident journey is assisted living. In assisted living, residents have more assistance than they do in independent living—for example, if they have trouble walking or getting around without help from others. Assisted living facilities provide this assistance by hiring staff members who can help residents with daily tasks such as bathing and dressing, cooking meals, cleaning up after dinner parties (if desired), taking medications at specified times every day (as prescribed by doctors), etcetera! These tasks are done by trained professionals who understand what it means to work with seniors on a regular basis so there are no surprises. Assisted living facilities provide 24/7 staffing and offer assistance with daily activities such as taking medication and eating meals. However, these facilities are not required to provide round-the-clock care; residents are expected to be able to care for themselves during most hours of the day.
The final stage of the resident journey is memory care. In memory care, residents receive round-the-clock supervision due to mental illness or dementia (or another health issue). Memory care facilities often provide personalized services that help improve quality of life for residents by increasing opportunities for socialization and engaging with others. Memory care is a more intensive service than assisted and independent living and typically costs more money to operate.
As an Airbnb Manager, you have a lot on your plate. Understand the benefits of using a Property Management company or maintenance software solution.
Proper maintenance starts with a well stocked tool bag. Learn how to ensure you have every tool you need, no matter the job.
Discover the critical importance of regular bus maintenance for various industries. Learn about the specific maintenance needs for public transportation, school transportation, tour and charter services, and more. Understand common causes of bus breakdowns and preventative measures to ensure safety and reliability of your fleet.
Understand the role of maintenance professionals and the significance of maintaining equipment and facilities in good working order, and the cost savings it brings to a business.
Get an insight into the world of equipment mechanics and the critical role they play in keeping machinery and equipment in good working order including earning potential, qualifications and experience necessary to pursue this career.
Neglecting maintenance can lead to unexpected downtime, reduced output, and increased repair costs. Learn about preventive maintenance, the benefits of following the manufacturer's recommendations, and how to calculate the cost of unplanned downtime for your business.
Want to improve your fleet's safety and efficiency? Learn about the benefits of upgrading your pre-trip inspection tool with new technology that can streamline inspections and enhance safety features, reduce accidents caused by mechanical failures and increase compliance with regulations.
Learn about the importance of grounds management in creating safe, attractive and functional outdoor spaces. Discover the environmental, economic and aesthetic benefits of proper maintenance of parks, gardens and other green spaces.
Discover the top 10 reasons why maintenance and reliability matters and how to improve safety, reduce accidents, extend equipment lifespan, and increase productivity with a new-age maintenance strategy.
Need some quality assurance memes to get your team motivated and excited to take on the day? Look no further than this list of 7 hilarious QA memes.
Learn how to use risk based inspections to improve operational excellence while protecting your bottom line from overspending on unnecessary maintenance tasks.
Quality Control Testing is a crucial part in a quality assurance program. This guide gives definitions, frameworks and examples to ensure your facility and service exceed customer expectations every time.
Learn multiple ways to manage quality control checklist templates and select the best option for your business needs! Spoiler, software is the best solution!
Should your business use preventive or predictive maintenance to decrease asset downtime risk and extend useful life? The answer it depends. Learn about both and decide the best fit for your business.
Learn the 5 core benefits of CMMS that justify the upfront investment of time and money to get going. Spoiler alert, it is worth it!
Learn about facility condition assessments and how they will save your business time and money. Learn how to use CMMS software to streamline assessments and corrective action.
A comprehensive guide to Six Sigma Root Cause Analysis with examples, videos, template downloads and more to get you started with lean operations methodology.
Task Scheduling Software goes beyond calendars and task management with an array of tools for process standardization, data collection and team management. Learn how these attributes can save you time and money!
CMMS Implementation of software is the most overlooked and underestimated part of the buyers journey. Learn why and tips to do it right!
Using a CMMS for your building maintenance management software is a great way to gain control over maintenance, inspections, process standardization and more!
Learn about 7 team building board games to try with your team to inspire team work and collaboration.
Learn everything you need to lead productive cold weather toolbox talks, and get a resource to help plan, guide and record data from each talk.
Top 5 CMMS for Hotels: Xenia, MaintainX, Quore, Alice, Hotelkit. This post explains in detail what Hotels need in a CMMS, why it matters and what options are best for them for 2023.
Learn about Pool Service Work Order Forms, download our free templates and get started keeping track of your pool maintenance today!
Learn how a housekeeping toolbox talk can decrease workplace accidents and empower a confident, productive workforce.
Morning meeting greeting ideas and icebreakers to ensure your team is engaged in meetings and ready for the day.
Mobile first cmms are the way forward in today's day and age. Here are the best mobile cmms software for you to use in 2023. Read on...
We have rounded up the best cmms software for the small business industry. Here's what you need to know to get started today.
Restaurant equipment management is a surefire way of guaranteeing a delightful customer experience alongside huge business prospects. Here's what you need to know to get started the right way!
Find out everything there is to creating and managing a work order request fir successful long-term results. Here's what expert front managers recommend doing on the get-go.
Here's a quick look at some of the best daily checklist planner tools to help you organize your work, and stay ahead of the curve.
Repetitive tasks can be painful and maddening. Try these 8 strategies to increase happiness and meaning without changing the work.
We have handpicked the best commercial building inspection software to guarantee safety hazard prevention, equipment & facility longevity and much more. Here's what you need to know.
We have rounded up the best CMMS for hospitals to keep your healthcare facility aligned with patient satisfaction and equipment safety goals. Read more...
We have handpicked a bunch of CMMS best practices to help you avoid long-term failure, regression, and potential financial loss. Here's what you need to know to get started the right way.
Asset inspection solutions are essential to ensuring equipment longevity and safety hazard prevention. Here's what experts recommend doing for optimal performance.
Find out everything to get started with your Xenia account to streamline and centralize your frontline workforce management operations. Here's how you can rock your first week for optimal performance.
Find out everything there is to pencil whipping meaning to avoid slacking, safety hazards, and other risks for frontline management operations. Here's how.
We have rounded up the best HotSOS alternatives to streamline your hotel management business operations. Here's what you need to know to get started.
This article will cover three different ways to structure maintenance work order management in your organization with pros and cons of each and free resources to power each solution.
Learn three different ways of creating a preventive maintenance schedule at varying levels of cost, flexibility and difficulty. We provide the pros and cons, along with downloadable resources and tools to help you get started today!
Staying compliant with OSHA standards can be stressful, but OSHA Compliance Checklists can help reduce worry and risk of fines. Learn more and get started today!
We have highlighted some of the best fire alarm inspection software for you to safeguard your clients' and on-site property. No. 1 is our favorite; find out why!
We have created a detailed gym equipment maintenance management guide for new and existing business owners who wish to ensure equipment performance, customer satisfaction, and safety altogether. Read more...
We have handpicked some of the best WorkJam alternatives for you to manage your workforce for optimal performance.
SafetyCulture is a safety and quality inspection management tool. Here are some of the best alternatives to evaluate alongside SafetyCulture.
A quality management system validates checks that ensure quality and optimal performance in different industries. Here's what you need to do to get started in your organization.
Planned maintenance is essential for ensuring equipment uptime and employee safety. Learn how to reduce reactive work orders with a preventive maintenance strategy.
Our guide on enterprise workforce management will enable you to align your company's and employees' goals. Here's how to get started.
We have handpicked the best inspection management software for proper asset maintenance, quality control, safety, and brand standards compliance. Here's what you need to know.
Gemba walks ensure intermittent bursts of productivity, efficiency, and optimal performance in any industry. Here's what experts recommend doing to program & project managers.
A robust hotel front desk software aligns the company's frontline management goals with day-to-day operations and customer dealings. Here's what experts have to say about it. Read on...
Employee onboarding checklist is an integral part of good companies. Here's how you can create one to ensure productivity, morale, and workflow are on track!
Learn about punch lists and how to improve snagging processes in your organization to improve brand consistency and quality control.
Looking around for Alice alternatives to implement in your hotel? Here's 5 options that provide cheaper pricing, better user experience and more capabilities than Alice.
We have highlighted the most critical aspects of incident report writing within any organization. Here's what experts recommend going to get started.
Studies show that deskless workers want more tech to carry out their tasks. We have rounded up different stats to prove it. Read on...
Best rate plumbing issues are often boggled with inaccurate information about salary, time-boxing, and a lack of resource management. Here's what experts have to say about it.
We have handpicked some of the best CoastApp alternatives for you to streamline maintenance & frontline workforce management. Here's what you need to get started.
Switch shift harbors productivity and adequate resource management for front-line workers and their supervisors. Here's what experts recommend doing.
Learn how to streamline construction inspections and audits with Xenia, plus get 10 free checklists to get started today!
Learn what guest request software is, why it’s important, and what features to look for. We’ll also demonstrate how solutions like Xenia can take your property operations to the next level.
This remote AirBnb management guide provides the knowledge and tools to help you operate your short-term rental like a pro, no matter where you are in relation to your property!
Proactive inventory management enables you to get the most out of your inventory and make sure your business runs efficiently. Learn how to get it right.
Learn how to improve your housekeeping management using proven strategies and technology to streamline operations.
Learn why procedures around lost and found items are so important, lost and found best practices, and how you can improve these processes with digital lost and found logs.
In this article, we’ll discuss the importance of noise complaint management, common causes of noise complaints, and how to create and enforce noise complaint policies.
Keeping up with school building maintenance is a difficult task with limited budget. Learn what your school can do to make the most out of your school maintenance team
An overview of DEI, how to conduct your first DEI Audit and how you can continue to improve your business's DEI compliance over time, plus a free checklist to assist in your DEI audit!
Learn the ins and outs of recession: what causes it, how you can spot the signs, and how hoteliers can stay prepared to survive, and even thrive, beyond the resulting economic strife.
Learn what it takes to manage and operate a successful senior living facility including food and beverage, activities, health services and more.
Learn about the safety and security risks challenging schools across the country, and how your school can be prepared for any situation.
In this article, we’ll discuss why staffing levels matter so much in assisted living and how you can ensure that your facility has adequate levels of staffing at all times.
Learn about 5 important trends driving change in Senior living communities and properties.
Learn about reactive maintenance; what it is, what are the types and how it can be minimized to protect staff and budgets.
Learn how boutique hoteliers can stand out in a crowded market to deliver first in class guest experiences; plus free checklists and tools to get started!
Learn how a digital work order system can revitalize your operations, providing data points to easily identify patterns and implement insights.
Learn how maintenance software is revolutionizing assisted living by helping facilities manage the day-to-day operations and maintenance.
Learn how to develop and conduct regular Resident Satisfaction Surveys at your Senior Living Facility to learn and improve your offering to residents.
Discover how Assisted Living Facility Management Software is revolutionizing the industry and providing the highest resident satisfaction.
Understand the role of proactive maintenance in facility profitability and get tools to help digitize your maintenance workflow.
Understand the importance and breadth of reputation management and implement tools to protect your Senior Living brand.
Learn about common deskless workforce communications, why it is critical for deskless teams, and how you can improve communication to streamline your operations.
This article details the importance of an Assisted Living Activity Calendar and provides a free template and activities ideas to build your own!
This guide provides hoteliers the information and tools needed to transform their laundry service operation.
This guide provides hoteliers the tools needed to transform their room service operation into a main revenue driver for their property.
Learn everything you need to know to prepare for and defend against bed bugs. We also provide checklists and resources to improve your hotel pest control.
Learn tips and tools to help small hotel management compete with chain brands and other boutique properties, complete with free checklist downloads.
In this guide we discuss hotel operations and standard operating procedures (SOPs), complete with free checklists and tools to improve your hotel.
In this article, we cover hotel rules and regulations every property needs to establish guest behavior standards and protect from liability.
This article covers hotel maintenance, inspections and audits providing definitions, roles and tips for a smooth operation
Learn how to create a hotel room inspection checklist with best practices and procedures, plus a free checklist template to help you get started.
Learn why and how to create a hotel sales and marketing SOP, and download a free checklist to get started!
Learn what a hotel maintenance audit is, who conducts them and how you can optimize the process for your hotel; plus a free checklist for your own audit!
Learn common hotel safety and security issues, and how checklists can help improve your hotel operations and compliance.
Learn about preventative maintenance, the benefits of conducting regular PM at your hotel and download a free checklist template to get you started.
Learn what you can do to help control the chaos behind your hotel’s opening day to plan a successful opening, plus two checklists to help out!