5 Best CenterEdge Software alternatives in 2026

Attraction management software has become a key integration for entertainment facilities. But is every platform the same? If not, what makes one better than the other? 

The basic capabilities of every venue management platform remain the same, but what makes one platform slightly better is its relevance to the current needs of your operations.

For instance, reporting is a common feature; every software in the market can record data, such as the number of guests visiting the park or the number of tickets sold. But is the platform also offering functions that go beyond core operational needs? 

CenterEdge is one such platform that provides tools to make your operations more efficient; however, many park operators are now switching to alternatives that help evolve their operations and streamline workflows. 

But how exactly? To get your answer, stay tuned.

Why Are Users Switching to CenterEdge Software Alternatives?

CenterEdge software addresses the needs of entertainment facilities with a single solution that encompasses all operations. With this platform, you can manage and execute operations with digital tools that ensure your workflows are efficient, smarter, and faster. 

The core features of CenterEdge include:

• Inventory management to track stock levels and purchase history with capabilities like reordering and purchasing.
• Employee management, tracing employee performance, logs, etc.
• CRM handles customer analytics, including accounts and history.
• Reporting and analytics giving reports for sales, performance, operational excellence, and other key metrics.
• POS that supports sales transactions, refunds, and payments.
• Third-party integrations to connect with online stores, marketplaces, and other systems for running operations. 

CenterEdge Limitations

1. The platform is often considered complex, which may require time-consuming training periods, especially for new users. Modern CRM solutions for entertainment centers feature low- or no-code platforms, with a simpler UI, making it easier to onboard the software.
2. Gaining basic insights, such as pass usage, may require developer assistance or offline workarounds, which is not practical and could delay operations. The platforms you select must provide real-time reports that can be accessed and viewed for prompt responses. 
3. The platform has been reported to freeze and become unresponsive by a few users.
4. Features for group events, such as group reservations, are not efficient. 

What's the Industry's Requirement?

You need the best value for money, and top CenterEdge alternatives understand that. Here's what's making CenterEdge alternatives, like Xenia, the operations manager's absolute favorite: 

• Xenia's Built-in AI capabilities include AI Photo Rollouts, Template Builder, AI-powered summaries, and Analytical agents from a data repository. 
• Highly flexible and advanced workflow automation, which uses complex triggers like time intervals, missed timelines, audit scores, or specific sites.
• Digital checklists that include photo verification, along with timestamps and location tags. 
• Condition logic that can eliminate redundant steps based on responses. 
• Task management, along with capabilities such as automation, hierarchical role management, and access control

1. Xenia: Our Top-Pick for Attraction Management Platforms

Xenia, the #1 CenterEdge alternative, is an AI-powered platform that simplifies operations for multiple attractions within your parks. Xenia is an intuitive, mobile-first platform that lets operators and employees update tasks with a single tap.

Managers can track activities of different locations, employees, and workflows, where they can prioritize and assign tasks. The workflows are transformed into digital processes with checklists, forms, and SOPs that allow you to attach images, signatures, conditional logic, etc. 

Xenia Features

1. Inventory Management

Xenia solves the common problem (i.e., longer ride downtime) by tracking inventory levels, where you can categorize data for spare parts, food & beverage for food stalls, maintenance, etc., separately.

And, most importantly, you don't have to manually track which parts or supplies are running short. Xenia can forecast the demand for stocking needs based on historical data and real-time data, and automate reordering when the stock reaches threshold values (that the managers can customize based on need and financial goals). 

2. Guest Data and Analytics

If you know how to manage guest data effectively, you know your game in this industry. And Xenia, as a CenterEdge competitor, helps you exactly with that. With digital checklists, which you can create in seconds using an AI template builder, you can collect data, create guest profiles, understand what's working, and check the performance of your parks. Based on all the data, Xenia AI provides guest insights, such as visit patterns, purchases, demographic profiles, and popular attractions.

3. Digital Signage

Xenia supports API-based integrations, allowing you to integrate with Digital Signage Systems seamlessly. Using Xenia, you can centralize your messages, tone, real-time updates, and send organization-wide announcements LTO consistently across all venues.  

Let's say Xenia detects that a particular venue is at its maximum capacity. In coordination with the third-party Signage Systems, using Xenia, you can automate the display of "ALL TICKETS SOLD!" signs in the entry points using the signage systems. Similarly, by tracking live updates such as attendance statistics or crowd capacity (including last-minute changes, if necessary), you can automate the display of the updated information immediately. 

4. Custom Reporting Dashboards 

Xenia lets you build your own reporting dashboard, which is completely customizable, by simply dragging and dropping widgets (numbers, charts, graphs, tables, etc.) however you like, with no technical know-how required.

Instead of datasets, you get information that actually speeds up the process of making informed decisions by filtering specific data, such as date, location, category, or assignee.

The dashboard provides real-time insights; for instance, park operators can view the number of rides operating at any given moment, or managers can see the fast-selling items in the food counters.

5. AI-driven Analytics

Reports and data analysis with Xenia become more advanced, because the analytics is paired with AI intelligence.

To make your work easier and smarter, Xenia provides AI-powered summaries that allow you to filter key metrics based on priority, severity, and their impact on operations. In addition, you can simply upload photos, and the system will alert you if there are any risks, damage, or improperly placed parts. 

6. Make Your Venues Safe

Safety in entertainment centers covers different aspects. Supervision in the play areas for kids. Maintenance of equipment. Testing of rides & games. Secure entry & exits. Staff safety, and so much more. For all the safety needs, anything you can think of, Xenia covers it all for you with the following capabilities:

1. Compliance Management

You get a compliance checklist library, which tracks your compliance status using digital checklists and automates compliance-related tasks. Not only are compliance tasks stored, but all data trails are also stored and managed at a central repository.

Some of the most used templates from our compliance checklist library for parks just like yours include: 

• Tennis Court Maintenance Checklist
• Fairway Maintenance Checklist
• Golf Cart Inspection Checklist
• Food Safety Compliance Checklist for Food Stalls

2. Corrective Action

For any detected incident or action that could potentially cause a hazard, damage, or harm, Xenia can automate workflows such as follow-up audits, compliance reporting, and reviewing compliance reports, as needed. For high-risk processes, the needed corrective actions are escalated to the established approval hierarchy.

3. Preventive Maintenance

With Xenia, you can keep all your rides, equipment, safety systems, and other critical elements in optimal condition by scheduling routine tasks such as inspections, part replacements, repairs, and compliance checks.

4. Predictive Analytics

Xenia's reporting capabilities extend beyond "what happened"; instead, you get:

• Forecasts: Like expected guest numbers by hour/day, peak activity for different attractions, seasonal trends, ride/equipment failures, etc.
• Recommendations: Like add/remove staff based on expected guest count, schedule maintenance in advance, restock inventory, etc.
• Alerts About Potential Risks & Problems: Alerts for low inventory, spike in incidents in a specific zone/time, employee overload, high wait time for rides, overdue maintenance tasks, etc. 

7. Incident Reporting & Management

Park employees can report incidents as soon as they occur using Xenia’s incident reporting features and alert the concerned person, ensuring immediate action is taken. Once any event is reported, Xenia creates a digital trail for every activity, with details such as what happened, timings, locations, and photo attachments for proof, to ensure the reports are accurate. 

8. Food & Beverage Management

Food service, combined with your entertainment centers, can significantly increase your profit margins. So, the attraction management platform you choose should also optimize food service operations. In addition to other features of attraction management, Xenia also offers inventory management capabilities, which enable you to track food waste (see: Food Waste Log), automatically log temperatures (see: Food Temperature Logs), and maintain consistent brand standards across all food stations.

Xenia’s Pricing

Xenia has the following three plans based on per-user and per-site models: 

• Starter
• Pro
• Enterprise 

Get first-hand experience with Xenia’s features with the 14-day free trial.

2. Roller Software

Roller is a CenterEdge software alternative that helps manage various venues, including FECs, trampoline parks, amusement parks, water rides, and more. By streamlining the operations, automating tasks, and enhancing safety, Roller improves the overall guest experience.

Roller Key Features

• You can manage online ticketing, digital checkouts, and event booking with its digital tools. 
• You get POS for services in your park, including food, beverage, retail, and other guest services. 
• The software provides real-time data for guests, enabling you to manage capacity effectively for each venue. 
• The analytical capabilities provide reports on sales, guests, operations, and staff performance, helping you make data-driven decisions. 

Roller’s Pricing

Roller offers the following four plans: 

• Lite
• Pro
• Premium
• Enterprise

Roller Limitations

• Limited customization for complex workflows and reports.
• Initial onboarding, especially for the multi-location venues, is reported to be time-consuming and complex. 
• While Roller offers integration with third-party apps & systems, for niche-specific or specialized systems, you may face difficulty. 

3. Ticketing Hub

The Ticketing Hub, one of the top CenterEdge competitors, is a cloud-based platform designed for entertainment centers, primarily serving as a ticketing platform with additional capabilities, including generating real-time reports, managing guest lists, and asset management, among others.

With Ticketing Hub, you can maximize your revenue through multiple channels by simplifying operations and reservation handling. 

Ticketing Hub Core Features

• The platform supports online & on-site ticket sales for group reservations, activity booking, appointments, and event scheduling. 
• The software is a CRM tool that stores customer data trails with detailed history and segmentation.
• By analyzing data, you can obtain sales reports, employee attendance logs, and valuable insights into customer behavior. 
• Easy customization for your workflows makes branding much more efficient. 

Ticketing Hub’s Pricing

You only have to pay 3% on successful sales per transaction. 

Ticketing Hub Limitation

The Ticketing Hub is an excellent sales and booking management system; however, it may lack advanced capabilities, such as AI-driven analytics, compliance management, and asset maintenance, which are crucial for effective operations. 

4. Parafait

Parafait, provided by Semnox, is an integrated suite targeted for the operations of FECs, arcades, amusement parks, water parks, and other related businesses.

What makes Parafait one of the top 5 CenterEdge software alternatives is that it consolidates all key features in one place, including access control, POS inventory, and guest management, providing a central platform to streamline your operations. 

Parafait Core Features

• You can track processes such as ordering, storing, and maintaining a purchase history of stock levels. 
• The guest can check available slots and reservation status. 
• With real-time updates with Parafait, you can display dynamic content using digital signage. 
• Parafait builds customizable reports and analytics for providing operational insights. 

Parafait’s Pricing

Contact the sales team. 

Parafait Limitations

• The platform has limited functionality for multi-location setups or when heavily customized. 
• Parafait depends heavily on hardware-software integration, which may take longer to deploy. 

5. Connect&GO

Connect&GO s an attraction management system that helps recreational parks operate smoothly with its features like integrated ticketing, real-time insights, and party & group bookings. 

Connect&GO Core Features

• Centralized management of daily tickets, multi-day passes, and event entries. 
• Simplified POS management offering customizations for locations, along with real-time and quick updates. 
• Real-time reporting and analytics that give data for sales, attendance patterns, and marketing insights. 

Connect&GO’s Pricing

• You can avail any of the following pricing plans based on your business needs: 
• Foundation
• Growth
• Enterprise

Connect&GO Limitations

Compared to fully customizable platforms like Xenia, the customization options are limited. 

Offline functionality is limited. 

Switch to Smarter FEC Solutions: Xenia and Others

The modern operational needs for FECs have evolved, and for this reason, you need a platform that can offer more than basic reporting and operational execution. While CenterEdge remains a top choice for park operators, you are missing out on automation capabilities, AI-driven analytics, and so many modern tools.  

With CenterEdge software alternatives, like Xenia, you get everything in one place to run smarter operations. With dynamic digital workflows, seamless third-party integrations, and AI capabilities, you invest in a platform that helps you achieve long-term operational excellence. 

Want to know how? Book a demo and talk to Xenia's experts now.