Work order Requests

Experience Integrated Work Order Request Management

Receive, approve and assign work order requests from tenants, regular customers and vendors. Enable requesters to submit, track, and communicate with your team, without access to operations templates or unrelated work orders.

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Make Work Order Requests a Breeze

Requester Permissions

Restrict access to requests
Submit requests on mobile
Track request progress
Communicate with chats

Inbound Request Portal

View all inbound requests
Approve and assign to teams
Communicate with Requester
Automate email updates

Track, Report, Communicate

Real time progress tracking
Track costs of each request
Chat with requester
Filter and sort for analysis

Analytics & Reports

Safe, cloud based data storage
View summary reports
Export to PDF and Excel

Requester Permissions

Tailor-Made Experience for Work Order Requesters

Simplified interface streamlined for initiating and tracking work order requests

Establish direct chats with management for quick query resolution

Begin requests with an image or through our work order request form

Limit requester's visibility to their own work orders for operational security

Inbound Request Portal

Craft Detailed, Comprehensive Work Orders

Detailed view of inbound requests including status, location, and descriptions

Approve and generate work orders swiftly from any device

Supplement work orders with templates and images for improved clarity

Track, Report, Communicate

Track and Report on Every Work Order Request

Real-time tracking of request progress to enhance customer satisfaction

Leverage integrated chat for efficient problem clarification with requesters

Monitor costs of incoming requests for accurate budgeting

Compile and export request reports for transparency and decision making

In-Depth Analytics Reports

Detailed Insights for Enhanced Performance

Access analytic summaries for work and staff performance

Conveniently export data-rich reports to PDF and Excel

Apply advanced filters for rapid, customized report generation

Monitor asset health and review work logs for informed decision making

Xenia Workflow

Experience the Benefits of

Digital Workflows

Eliminate Unnecessary Steps

Xenia consolidates all the necessary information into a single, easy-to-use platform. No more searching through stacks of paper or waiting for radio responses; everything you need is at your fingertips.

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Say Goodbye to Errors

Eliminate the potential for human error associated with outdated systems. Xenia's digital workflows ensure accurate data entry, tracking, and reporting, reducing costly mistakes and ensuring precision across your operations.

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Enhance Communication and Transparency

No more delayed updates or waiting for radio confirmations. Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status, promoting effective collaboration.

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Safeguard Your Information

Old software and physical documents pose significant security risks. Xenia ensures your data is protected with robust digital security measures, providing peace of mind while preserving your vital business information.

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Grow with Ease

Unlike traditional systems, Xenia's digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users without compromising on performance.

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Save a Tree, Go Paperless

Transitioning to a digital workflow isn't just good for efficiency—it's good for the environment too. By reducing your reliance on paper, you're taking a positive step towards eco-friendly business practices.

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