Work order Requests

Experience Integrated Work Order Request Management

Receive, approve and assign work order requests from tenants, regular customers and vendors. Enable requesters to submit, track, and communicate with your team, without access to operations templates or unrelated work orders.

Get started free

Trusted by Teams Around the World

Make Work Order Requests a Breeze

Requester Permissions
  • Restrict access to requests
  • Submit requests on mobile
  • Track request progress
  • Communicate with chats
Inbound Request Portal
  • View all inbound requests
  • Approve and assign to teams
  • Communicate with Requester
  • Automate email updates
Track, Report, Communicate
  • Real time progress tracking
  • Track costs of each request
  • Chat with requester
  • Filter and sort for analysis
Analytics & Reports
  • Safe, cloud based data storage
  • View summary reports
  • Export to PDF and Excel
Requester Permissions

Tailor-Made Experience for Work Order Requesters

Simplified interface streamlined for initiating and tracking work order requests
Establish direct chats with management for quick query resolution
Begin requests with an image or through our work order request form
Limit requester's visibility to their own work orders for operational security
Inbound Request Portal

Craft Detailed, Comprehensive Work Orders

Detailed view of inbound requests including status, location, and descriptions
Approve and generate work orders swiftly from any device
Approve and generate work orders swiftly from any device
Supplement work orders with templates and images for improved clarity
Track, Report, Communicate

Track and Report on Every Work Order Request

Real-time tracking of request progress to enhance customer satisfaction
Leverage integrated chat for efficient problem clarification with requesters
Monitor costs of incoming requests for accurate budgeting
Compile and export request reports for transparency and decision making
In-Depth Analytics Reports

Detailed Insights for Enhanced Performance

Access analytic summaries for work and staff performance
Conveniently export data-rich reports to PDF and Excel
Apply advanced filters for rapid, customized report generation
Monitor asset health and review work logs for informed decision making
Xenia Workflow

Experience the Benefits of

Digital Workflows

Eliminate Unnecessary Steps

Xenia consolidates all the necessary information into a single, easy-to-use platform. No more searching through stacks of paper or waiting for radio responses; everything you need is at your fingertips.

Say Goodbye to Errors

Eliminate the potential for human error associated with outdated systems. Xenia's digital workflows ensure accurate data entry, tracking, and reporting, reducing costly mistakes and ensuring precision across your operations.

Enhance Communication and Transparency

No more delayed updates or waiting for radio confirmations. Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status, promoting effective collaboration.

Safeguard Your Information

Old software and physical documents pose significant security risks. Xenia ensures your data is protected with robust digital security measures, providing peace of mind while preserving your vital business information.

Grow with Ease

Unlike traditional systems, Xenia's digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users without compromising on performance.

Save a Tree, Go Paperless

Transitioning to a digital workflow isn't just good for efficiency—it's good for the environment too. By reducing your reliance on paper, you're taking a positive step towards eco-friendly business practices.

Leverage Powerful Analytics

Xenia provides insightful data analytics and custom reports, empowering you to make informed, data-driven decisions to improve your operations.
Xenia Workflow

Experience the Benefits of

Digital Workflows

Eliminate Unnecessary Steps

Xenia consolidates all the necessary information into a single, easy-to-use platform. No more searching through stacks of paper or waiting for radio responses; everything you need is at your fingertips.

Say Goodbye to Errors

Eliminate the potential for human error associated with outdated systems. Xenia's digital workflows ensure accurate data entry, tracking, and reporting, reducing costly mistakes and ensuring precision across your operations.

Enhance Communication and Transparency

No more delayed updates or waiting for radio confirmations. Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status, promoting effective collaboration.

Safeguard Your Information

Old software and physical documents pose significant security risks. Xenia ensures your data is protected with robust digital security measures, providing peace of mind while preserving your vital business information.

Grow with Ease

Unlike traditional systems, Xenia's digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users without compromising on performance.

Save a Tree, Go Paperless

Transitioning to a digital workflow isn't just good for efficiency—it's good for the environment too. By reducing your reliance on paper, you're taking a positive step towards eco-friendly business practices.

Leverage Powerful Analytics

Xenia provides insightful data analytics and custom reports, empowering you to make informed, data-driven decisions to improve your operations.

Explore more of Xenia

Preventive Maintenance
Asset maintenance schedules and procedures
Learn more
Inspections and Audits
Formalize procedures and log work history
Learn more

Trusted by Operators Across the World

One centralized solution for your frontline team

Visualize work order procedures

Prioritize customer requested tasks

Analyze work order processes

Share digital attachments and files

Receive real-time task notifications

Track work order steps to completion

Start for free

Save time, money, and resources

Assign work orders based on who is actively available to work on them

Follow and review time taken to complete work orders to improve process times

Access work order details such as assignee and due date—anytime, anywhere

Attach photos and documents to work orders for clearer instruction

Start for free

Don’t let miscommunication break down your work

Filter or search for work orders by keyword, date, assignee and more.

Attach photos, notes, or documents to save time and empower your frontline team.

Track work order status from the start and identify roadblocks quickly.

Analyze work order data via digital report to spot repeat issues and improve process times.

Start for free

Customizable work order tracking for every use case

Xenia allows you to customize how you track work orders and tasks, so you can set up your digital processes specifically for your team. Whether you’re a hotel looking to keep track of guest-initiated maintenance requests, a group of facilities aiming to track machine maintenance tasks, or a construction team working to assign installations and fixes from afar, we have a digital solution for every operation.

Simplify work orders

Empower employees

Save time & money

Analyze & improve

Increase clarity

Streamline workflow

Start for free

Explore more of Xenia

Preventive Maintenance
Asset maintenance schedules and procedures
Learn more
Inspections and Audits
Formalize procedures and log work history
Learn more