9 Best CMMS For Hospitals In 2024

Management
Facility Management
Published on:
September 27, 2024
Read Time:
15
min

Ask anyone who works in a hospital, “Do you often see or deal with equipment breakdowns or malfunctions in your day to day workflow?” The overwhelming majority of answers will be yes. 

Hospitals rely on a diverse assortment of machinery from electronically powered beds to sophisticated medical monitors. As health technology advances, hospitals are investing in new equipment to accomplish their goal of providing efficient and exemplary healthcare to patients. The addition of new, expensive assets heightens the need for a system to maintain and track asset health. 

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To improve hospital operations, you need a computerized maintenance management system, known as a CMMS. This software helps businesses to manage preventive maintenance, inspections, work order tracking, asset and parts inventory and analytics to ensure that the facility is operating at peak efficiency. 

There are many CMMS options available to try, with varying levels of complexity and cost. It is important to consider the size and scope of the hospital, as well as the specific challenges they are looking to improve upon, to best select the CMMS for them.  The best CMMS for a large hospital in the city may not be a good fit for a specialty private hospital in the suburbs. With this in mind, decision makers should consider the specific business problems that they are aiming to address with technology before selecting a vendor.

In this post, we discuss why CMMS use is crucial to success in the hospitals and healthcare industry in general. We will cover common use cases we see in the field and provide a few of the best CMMS for hospitals to consider when evaluating vendors.

Types of Maintenance In a Hospital Environment

There are many maintenance tasks that need to be handled each day to ensure seamless hospital operations. Understanding these tasks is essential to determining the driving forces to implementing a CMMS, as well as measuring the benefits of implementation. 

Custodial Maintenance

Hospitals have strict guidelines for cleaning because germs can spread easily through a hospital environment. In order to prevent infections from spreading, cleaning must be done thoroughly and regularly.

Janitors work in shifts so they can provide 24-hour coverage at all times. Hospitals can be very large with many areas to keep clean such as:

  • Lobby and Waiting Rooms
  • Exam Rooms
  • Cafeteria
  • Offices and Break Rooms
  • Public Bathrooms
  • Patient Rooms
  • Hallways

Organizing and tracking the progress of this work on a daily basis can be a challenge and a CMMS can help. With work order management, managers can assign cleaning tasks to individuals and teams and track progress on their phone. They can require checklists to be completed and images to verify work. With a CMMS, a manager can oversee custodial maintenance as if they were following each team member around during their daily work. A CMMS also provides data tracking so that managers can understand if an employee is efficient or needs training or additional oversight. 

Safety and Security Inspections

Patients and family members inside a hospital are experiencing some of the most vulnerable moments in their lifetime. Due to this, they are at additional risk of abuse and accidents that can cause mental and physical injury. A CMMS system helps hospitals to conduct regular safety and security inspections to identify hazards and provide corrective measures so that all people are safe and secure while on premise. 

Non-Life Saving Equipment Maintenance

Equipment such as hospital beds and water fountains may not be the most essential assets to healing patients, but are certainly noticed when out of order. Since they are not essential to saving lives, these breakdowns can be pushed off and prolonged leading to frustrated employees and patients. If not properly tracked, they can even be forgotten entirely.

A CMMS helps to keep track and priority of every issue within a hospital so that management can distribute resources in the most efficient and effective manner. It provides a written record of work so that repairs can be made in a timely manner and issues put off too long can be identified and rectified.

Life Saving Equipment Maintenance

Life saving equipment is the most crucial aspect of a hospital maintenance program. These assets are used directly in the treatment of patients and must be in optimal performance to ensure the safety of the patient. Often, these equipment carry standard maintenance practices and schedules to be followed, with strict financial and legal compliance penalties for failure to uphold these standards. To avoid the irreparable damage to your hospital's bottom line and reputation, it is recommended that you use a CMMS to track and maintain records of maintenance operations. 

Why is a CMMS For Hospitals Essential?

Using a CMMS is an essential aspect of lean, future looking hospitals. When considering whether you need a CMMS in your Hospital, you should understand the benefits of successful implementation.

Keep Patients, Family Members and Staff Safe

The primary goal of any hospital is to provide a safe environment for healing and patient care. Without the proper controls and oversight, the complex operation of a hospital can present many hazards including infection risk, trip slip or fall risk, and equipment failure risk. A CMMS protects a hospital from these consequences. 

Extend Asset Lifespan and Reduce Unexpected Downtime

As a general rule, assets that are not maintained will have shorter lifespans than those that receive regular care. For the healthcare industry, the opportunity cost of not conducting regular maintenance can be hundreds of thousands of dollars each year. 

When you use a CMMS, you collect valuable information about how much wear and tear your assets are experiencing. This means that when something is close to breaking down, it's easier for you to catch it before it happens, and proactively correct the issue.  In healthcare, unexpected downtime could be a life or death issue. It could also result in efficiency loss that causes a poor patient experience or drives a backlog of work costing the hospital thousands of dollars.

Ensure Regulatory Compliance

A CMMS can help you stay in compliance with regulations by providing you with the information you need to comply with the regulations, and also track what your employees are doing and how often they are performing certain tasks. For example, if your company is required to perform weekly inspections on your machinery, a CMMS can help you ensure that all inspections are performed on time and that they are performed correctly. It will also provide the data to back it up in an easily accessible manner.

Improve Maintenance Cost Planning

By using a CMMS, you can create a database of all of your assets and their maintenance requirements, as well as their current state. This data allows you to plan for future maintenance needs, predict future expenses, and perform cost analysis on past or ongoing projects. This helps you to stay on top of your budget and prevent unexpected costs from arising unexpectedly.

A CMMS also helps with maintenance labor cost planning by providing a way to organize and track all of the tasks involved in maintaining equipment. It allows you to see what each piece of equipment needs and when, so you can determine how much it will cost to do so.

Foster Continuous Improvement

Continuous improvement is a process, and using a CMMS helps with that process because it helps you to track your progress across assets and people. 

The use of a CMMS helps with continuous improvement because it allows you to track the history of your assets, as well as their current state. This means you can see how your assets have changed over time, and also compare their current condition to their historical conditions.

A CMMS can give you data on the actual state of your operations—how much time it takes to perform certain tasks, how many items are completed in a given time period, etc.—so that you can identify areas where there are opportunities for improvement. For example, if you have a lot of employees taking longer than they should be to complete their tasks, this could mean that they need more training or resources to do their jobs well. Or if there's a lot of downtime between jobs being completed, this might mean that there aren't enough people working on the project (or possibly too many people).

9 Best CMMS For Hospitals You Need To Use Right Now

Our Top Picks
#1
Xenia
The Workforce Operations Platform for Frontline Teams
#2
Limble
Hybrid Solution For Healthcare Facilities
#3
UpKeep
Dedicated Platform For Healthcare Facilities & Other Businesses

1. Xenia - Overall No.1 Best CMMS App For Hospitals

Xenia Software - 2023 Reviews, Pricing & Demo

Xenia is our number one choice of CMMS for Hospitals due to the low cost, ease of use and core feature set. With Xenia, you can manage work orders, inspections and preventive maintenance with ease. You can create custom procedure and inspection checklists and deploy them to staff for completion on their mobile devices. Xenia helps keep maintenance organized by category, priority and status so that managers can have complete oversight.  

Compared to the rest of this list, Xenia is the simplest and most cost effective CMMS solution. Xenia covers the basic CMMS functionality very well, without the complex bells and whistles of IOT Sensors and AI data models. 

Key Features

  • Safety inspections with custom procedures and photo attachments
  • Custodial management with live progress tracking
  • Work order management with priority
  • Preventive maintenance calendars
  • Custom equipment log builder
  • Internal chat for teamwork and oversight

Pricing

  • Free trial period available for evaluation purposes
  • Monthly paid plan starts at $15 per user per month
  • Annual plans are further discounted to $10 per user per month

For more details on booking a walkthrough demo, or sign up information, visit Xenia.

Rated 4.9/5 stars on Capterra
Free Version:
Pricing:
Supported Platforms:
Available for up to 5 users
Starter for $99/month for the first 20 users (with free trial period)
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Free Version:
Available for up to 5 users
Pricing:
Premium for $99/month for the first 20 users (with free trial period)
Supported Platforms:
Available on iOS, Android and Web
Download Xenia app on

2. Limble 

Limble CMMS For Hospital

Next up on our best CMMS for hospitals list, we’ve got Limble. 

It’s a hybrid solution that covers healthcare facilities, and various other industries through a blend of different features. Depending on a hospital’s requirements, Limble can be used to create custom KPIs with automatic trackers to keep tabs on frontline staff’s performance. 

Furthermore, Limble allows scheduling of preventive maintenance activities so that any life-saving medical equipment, or critical asset is in an optimal state. The integrated calendar gives full overview of scheduled tasks, locations and everything there is to upcoming maintenance activities. 

Key Features

  • Uses machine learning technology to maintain a record of inventory levels
  • Use integrated calendar to schedule hospital preventive maintenance in advance with ease of mind
  • Prioritize work requests, and maintenance tasks through a centralized dashboard
  • Customizable dashboard as per end users’ activity requirements
  • Offers search tree to leverage critical on-site healthcare asset management 

Pricing:

  • Limble Starter plan is available for $40 per user, per month
  • Limble Professional solution available at $70 per user per month
  • Limble Business Plus introduced at $105 per user, per month

For enterprise solutions, contact the company’s customer support.

3. UpKeep

Upkeep CMMS For Frontline Healthcare Workers

Healthcare facilities overcome maintenance challenges with the help of a reliable CMMS solution – and that’s where UpKeep comes in. 

Since hospitals are a significant example of an organization in dire need of fool proof and absolutely flawless safety audits, inspections, housekeeping and maintenance operations, UpKeep has enough features to get the job done. This way, hospital equipment and housekeeping operations are not only in top-notch state, the patient outcome and overall satisfaction is also on a positive note.

Key Features:

  • Get notified of upcoming inspections through routine inspection scheduled alerts
  • Organize reports to help everyone align with latest work orders
  • Work order customization options available through form items
  • Set up preventative and scheduled maintenance audits
  • Manage critical asset maintenance logs historically for immediate retrieval

Pricing

  • UpKeep Starter plan begins at $40 per user/ per month
  • UpKeep Professional is available for $75 per user/ per month

Business Plus plan’s price was previously set at $120 per user per month. However, UpKeep has long since removed the price tag and made the information available on personal contact. Feel free to get in touch with their sales team for additional info.

4. FMX

FMX: Free CMMS Software

Up next, we’ve got FMX, another reliable CMMS for hospitals and healthcare organizations that aim to keep their patients happy and satisfied, while the facility and equipment remains in top notch state.

FMX has been known to help technicians resolve patients’ housekeeping issues, equipment malfunctions and facility issues. That being said, technicians and front line staff at hospitals are not the only users that typically reap the benefits of FMX software.

Nurses and doctors can also use the program to create work orders, in case any equipment isn’t working properly or showing early signs of preventative maintenance. The software also has a built in schedule system to set up recurring maintenance audits for assets that have been known to experience downtime. 

Key Features

  • Calibration management and compliance management 
  • Set up scheduled preventive maintenance activities
  • User friendly interface with overall smooth learning curve
  • Incident, inspection and inventory management available for hospitals
  • Critical healthcare asset lifetime management module

Pricing

5. eMaint

E-Maint CMMS

Although eMaint’s primary focus is on the maintenance side of the things, hospitals have been known to use the software due to its customization options. 

You can easily track, manage and create work orders for scheduled preventive maintenance at healthcare facilities, such as hospital, clinics, private sector and vice versa. 

Other than that, there’s an added slew of additional features such as replacement part tracking for medical life-saving equipment, work order management and vice versa.

Key Features:

  • Custom reports
  • Work orders and inventory management
  • Scheduled preventative maintenance offered via inbuilt task scheduling system
  • Asset management
  • Mobile maintenance

Pricing:

eMaint currently has three different price plans. 

  • eMaint Team starts at $69 per user/ per month
  • eMaint Professional starts at $85 per user/ per month
  • Enterprise plan starts at $120 per user/ per month

6. Facilio

From the multitude of Computerized Maintenance Management Systems (CMMS) that can be found in the medical industry, Facilio's Connected CMMS is the preferred option when it comes to ensuring reliability, safety, and efficiency in the multifarious domain of healthcare management.

Facilio’s Connected CMMS is specifically designed to cater to every need of a medical setting.

It offers an all-inclusive array of Operations and Maintenance management (O&M) applications that can be adjusted according to the requisites of a healthcare environment.

Facilio's Connected CMMS offers a major advantage of its proactive approach to asset management.

It empowers facilities to catch potential issues before they become unbearably expensive repairs by automating when to do maintenance and doing more advanced workflows. Not only does this save critical equipment, but it also saves money and supplies and helps maintain a stable working environment.

The innovation behind this is that it can adjust the humidity inside of the facility as well as an intelligent HVAC committee where it will optimize the operations of the HVAC facilities.

Key Features 

  • Proactive asset management through computerized preventive maintenance scheduling. 
  • Real-time monitoring and predictive maintenance capabilities based on IoT and ML technology.
  • Integrates seamlessly with BAS and HVAC infrastructure. 
  • Data-driven visitor management and occupant experience portals for clear communication 
  • A contractor management platform enables dependable supply chain management. 
  • RFID-based tracking of housekeeping chores and surface sanitization to meet strict hygiene standards

Pricing 

  • Contact Vendor 

7. ServiceChannel

ServiceChannel is a web and mobile-based solution for healthcare organizations and is a fully loaded CMMS with some great functionalities that are specific to the healthcare market. 

The CMMS is designed to cover all of the bases from work order management, to contractor management.

Each of the functionalities of the CMMS is automated to help the facility run smoother and more efficiently

Another important function of ServiceChannel is its ability to streamline work order management for better return on investment. By ensuring that preventive maintenance takes place when expected and that assets are not experiencing excessive downtime, ServiceChannel provides hospitals with a tool to ensure that resource allocation is checked and service delivery never ceases. 

Lastly, ServiceChannel allows hospitals to automate preventative maintenance planning. This is very important to very time-consuming because if you don’t maintain your equipment it can break down on you and you will not get as many years or even months from it as you should of. By automating this hospitals can schedule maintenance automated service orders, Failure tracking, warranty tracking, and much more to reduce your cost, risk, and downtime.

Key Features 

  • Simplify contractor sourcing, screening, and performance tracking. 
  • Streamline business processes using automated events. 
  • Gain control over financial planning, budgeting, forecasting, and asset lifecycle management 
  • Easily generate, allocate, monitor, and fulfill work orders and maintenance requests. 
  • Track real-time asset data, maintenance histories, expenses, and warranties in a consolidated perspective to reduce equipment downtime through proactive maintenance planning.

Pricing

  • Contact vendor 

8. Fracttal

Emerging as another best Hospital CMMS (Computerized Maintenance Management Systems), Fracttal distinguishes itself from its competition with its innovative integration of IoT technology and a user-friendly interface design.

Its seamless integration capabilities and real-time monitoring functionality make it a key player in the efficient management of maintenance within healthcare facilities.

Using IoT sensors, Fracttal measures environmental quality detects anomalies, and generates accurate reports, arming the company’s maintenance team with the critical tools they need to make quick, sound, and effective decisions based on the data in front of them to minimize downtime proactively and optimize resources to ensure continuity of service.

Being web-based, Fracttal can be released anywhere without needing to install on every device. Technicians can complete tasks from the field enabling them to be efficient.

Technicians can download the app allowing them to receive and view work orders and maintain the order while in the field, gain access to the asset information, and log communication. These capabilities allow for greater facility communication and the ability to work on the go.

Key Features

  • Streamline work order procedures, improve cooperation, and track job progress effectively. 
  • Use any device to access maintenance management tools and asset information, making field operations more efficient. 
  • Simplify procurement procedures and improve inventory levels to enable continuous maintenance operations. 
  • Keep track of spare parts and supplies, establish reordering criteria, and receive alerts when inventory levels fall below a certain level. 
  • Receive and prioritize maintenance requests to ensure prompt resolution of issues and optimal asset performance.

Pricing 

  • Contact Vendor 

9. Proetus CMMS

The selection of a reliable Computerized Maintenance Management System (CMMS) is of the utmost importance in the complex world of healthcare technology management, where the operational advantage to improve patient care is paramount.

Eagle Technology offers Proteus CMMS as an excellent solution, providing a comprehensive solution of tools to improve maintenance operations and optimize asset utilization in healthcare facilities.

The advanced asset management capabilities in Proteus CMMS, allows hospitals the ability to maintain a detailed inventory of critical assets encompassing HVAC systems, lighting infrastructure, plumbing and piping systems, restrooms, elevators and parking lots.

By tracking assets in this profound manner, hospitals are able to make real-time determinations regarding necessary updates to equipment, usage patterns and extensive history on maintenance already taken to make knowledgeable decisions.

In addition to work order management, Proteus CMMS enables the scheduling of preventive maintenance and is a core driver for the efficient and long lifespan of critical equipment.

This proactive approach not only extends the life of critical assets but also bolsters patient safety by eradicating any potential for equipment failure.

Key Features 

  • Keep a complete inventory of important assets and obtain real-time insights about their health and maintenance history. 
  • Monitor inventory levels, manage stock, and optimize procurement procedures to guarantee that maintenance activities continue uninterrupted. 
  • Monitor labor hours, technician performance, and resource allocation to improve efficiency. 
  • Access CMMS tools and information from any device, allowing for remote maintenance management and field operations. 
  • Automate preventive maintenance scheduling and inspections to reduce downtime and increase asset longevity. 
  • Streamline technician assignments, monitor performance indicators, and improve coordination among maintenance teams.

Pricing 

  • Contact Vendor
Conclusion

There you have it; our list of the best CMMS for hospitals. In case you don’t see your favorite CMMS, or have general inquiries about how to use a CMMS for hospitals, feel free to reach out to us. 

We’d love to hear from you.

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