Top 7 24/7 Software Alternatives for Businesses

Here's a scenario for you.

Amusement Park A, with no investment in maintenance tasks, faces frequent ride breakdowns, leading to extended downtimes, guest dissatisfaction, and costly emergency repairs. In fact, an IBM study suggested that larger enterprises lose up to $400,000 every hour if their systems are down.

On the other hand, Amusement Park B - running the same operations as Amusement Park A - invests 3-5% of the total revenue for maintenance management, cutting down the financial loss simply by prioritizing maintenance.

Now, the question is how to achieve that? The answer is simple: CMMS platform. And one widely used platform is 24/7 Software, a facility management software that provides solutions to simplify maintenance tasks.

Despite its features like asset management and real-time communication, the software might not be a great fit if you need tailored solutions for operations execution.

In this blog, we bring you the list of the top seven 24/7 Software alternatives. But before we get there, let's see why users explore other 24/7 incident management alternatives.  

‍Learn more about CMMS software: Benefits and Implementation Tips!

Gaps in 24/7 Software

1. If your parks integrate specialized work processes, the 24/7 app might lack customizations because of its limited flexibility. The software supports standardized workflows, but it is best to choose an app that allows customization for multi-step processes, detailed & tailored forms, and advanced automations & conditional field logic. 

2. Some users suggest that the platform is complex. Considering that park crew and operators have limited tech expertise, your ideal choice should be a platform that the teams find easy to work with. 

3. While the 24/7 CMMS app does offer integration capabilities, it lacks in providing advanced integrations or extensions. Many modern incident management platforms, on the other hand, have APIs, enabling you to centralize your operations, causing no data loss.  

4. 24/7 ISS offers no trial access or evaluation, which many businesses consider insignificant. But all the best service providers give a free trial, helping you to test the product before committing to a purchase.

Now, The Top Seven 24/7 Software Alternatives

1. Xenia: Our Top Pick as CMMS and Facility Management Software

Xenia is a mobile-first platform that supports frontline organizations’ maintenance needs (like ride inspections and logging daily safety checks for roller coasters & water rides), to improve operational efficiency. 

The standout feature of Xenia is that you can manage maintenance tasks for all park locations from a single platform. The dashboard lets you track maintenance tasks for all your locations, showing work status, asset conditions of rides, ferris wheels, & other indoor attractions, and other KPIs for all the operating locations. 

Operators can assign tasks and schedules to the staff members to their designated rides, food stalls, or cleaning zones. Once the teams complete work orders, the data is stored and maintained at a central repository, causing no data losses or inconsistencies.

With AI-driven analysis, all your data is processed, and you get summaries that help you identify patterns and critical issues across various maintenance workflows. 

With Xenia, you can cut down delays in maintenance response times and achieve up to 50% faster response. Let's find out how.

Xenia’s Features

Work Order Management

Xenia supports maintaining work orders on all the hierarchical levels. The ops managers can create, assign, & track different work orders to ride technicians, operational staff, or safety teams.

On the other hand, the workers can complete and submit work progress from a central platform with photo attachments, ensuring the processes are verified. 

Operational Excellence Paired with AI

The operations become advanced, where you can capture issues by AI-powered analysis of image feeds in real time. In Xenia, you get an AI system that builds real-time dashboards, executive reports, and enables natural language search of your policies and data.

AI photo analysis verifies images in real-time, so that the teams can monitor crowd density, any unsafe behaviors, unauthorized access, or overcrowding near rides.

Enhanced Safety

Managers can track logs for temperature ranges in the premises, detecting temperature anomalies to detect safety hazards such as smoke, fire, or abnormal activities in ride areas.

By integrating IoT sensors, you can monitor real-time data for ride-critical parameters like oil pressure, motor control status, and power supplies in real time. In cases of any deviations, the employees can act promptly by reporting the incident from the app with complete details and follow-up questions.  

Asset Management

In Xenia, you can build a profile for your every asset, including details like model, location, photos, warranty, and maintenance information.

You can geo-tag your rides, VR setups, vending machines, etc., and access all the information with QR codes and barcodes for easy retrieval with just a scan.

The digital logs also maintain the asset’s service history tracking & cost analysis, helping the managers keep a record of services and track expenses over time.    

Predictive Maintenance

What if you could foresee the errors and hazards? Xenia makes it happen by utilizing data to identify threats like spot signs of wear, abnormal vibrations, overheating, or electrical irregularities.

With historical data, Xenia gives you patterns and insights to help you identify problems in advance. Xenia’s Analytical agent can flag deviations like mechanical malfunctions, overheating, and abnormal vibrations, helping safety teams to identify potential risks fast and take corrective actions.

For instance, by comparing guest injury data across all locations, Xenia can identify park locations with OSHA-related incidents. Flagging a lack of OSHA compliance requirements, the system can trigger the training for the workers and audits for rides and other assets.

Preventive Maintenance 

Your team can’t work for the next 7 days because of an equipment failure. Upon further investigation, the suits report that it could have been simply avoided by timely lubrication of the engine. That’s where preventive maintenance can help you improve your team’s productivity. 

Like most CMMS platforms, with Xenia, you can proactively regulate the quality & maintenance of all the equipment, ensuring that every asset is safe to work with and complies with regulatory needs.

With digital checklists, Xenia lets you schedule regular inspections, lubrication, cleaning, and part replacements, which can easily prolong the lifespan of all your assets. 

Inventory Management

Inventory management is a core feature of CMMS, providing an integrated solution to the maintenance needs of any organization. With Xenia, you can track maintenance parts, ride components, food supplies, and other materials across multiple park locations.

If the stock falls below the set levels, you can either set automated alerts or initiate a reorder request in coordination with the concerned team. 

Client Testimonial 

“We moved everything from paper to online... from verbal checklists and instructions into scheduled tasks and scheduled checklists. Xenia helps automate everything.” Fidaa Mohrez, Senior Director of Operational Systems, H&S Energy Group

Xenia’s Pricing

Xenia offers flexible per-user and per-site custom price plans, ensuring that choosing Xenia is scalable for your organization. 

Book Xenia’s 14-day free trial to use all the features in real-time!

2. MaintainX

MaintainX is a cloud-based CMMS and EAM platform that helps enterprises manage operational & maintenance activities and asset management.

With a web and mobile interface, managers and workers can access the features and tools from multiple devices. You can plan preventive maintenance for your assets with MaintainX based on timing or usage. 

MaintainX Features

1. Managers can easily create, assign, and monitor work orders and requests for different operations for a streamlined execution. 
2. MaintainX lets you connect platforms like SCADA and IoT platforms that your organization uses for a smooth data flow. 
3. You get a centralized platform to assign, analyze, and record all key operations for your business workflows.  

Limitations: MaintainX has limited functionality for predictive maintenance, while the other competitors use AI, Bluetooth sensor data, and complex analytics to provide advanced patterns and trends for maintenance. 

MaintainX Pricing

• MaintainX offers three plans, as listed below: 
• Basic 
• Essential ($20 per user/month)
• Premium ($65 per user/month)

3. Fiix

Fiix is a cloud-based CMMS software that helps organizations optimize their maintenance tasks, including assets and work orders in one place. With tools like asset management, work order management, and analytics & reporting, managing data for different workflows becomes simpler.

Fiix Features

1. You can manage 1000s of workflows of work orders and assets just in a few clicks with Fiix. 
2. Fiix lets you set up predictive maintenance in just two weeks by analyzing equipment data, helping managers to anticipate potential failures.  
3. With its asset management functionality, you can set up a centralized registry, which consists of every necessary detail for all your assets. 

Limitations: Users often report Fiix as a complex platform, which is not ideal for adopting workflows for frontline teams or small-scale organizations.

Fiix Pricing

There are four pricing plans you can opt for, including: 

• Free
• Basic ($45 per user, per month)
• Professional ($75 per user, per month)
• Enterprise (Custom Plans)

4. UpKeep

Built as a mobile-first, cloud-based CMMS platform, UpKeep makes maintenance strategies simpler and more efficient. Like other CMMS alternatives, you can manage crucial tasks to maintain assets, workflows, and the workforce. 

UpKeep Features

1. UpKeep lets you build a centralized record for every asset, which you can access with a quick QR or bar code scan. 
2. You can track the stock for supplies needed for maintenance, and the designated authorities get notified for low inventory. 
3. GPS lets you track real-time equipment locations and frontline workers responsible for maintenance tasks. 

Limitations: For complex workflows, Upkeep's features can fail to offer extensive customization.

UpKeep Pricing‍

UpKeep offers the following price plans: 

• Essential ($20/month per user)
• Premium ($45/month per user)
• Professional - Custom Plans 
• Enterprise - Custom Plans

5. AssetWorks

Assetworks is an all-in-one facilities management solution that provides integrated solutions to improve maintenance operations. AssetWorks advances from other alternatives, with its targeted services for fleet, fuel, surplus, and facilities management.

AssetWorks Features

1. Integration of GIS tools helps managers visualize and track the real-time location of equipment and employees. 
2. You get a centralized database for all your maintenance processes, including audits, inspections, etc. 
3. With AssetWorks, you can build a more profitable cost plan based on collected data for equipment failure, repair, etc. 

Limitations: AssetWorks, being a comprehensive EAM suite, has the challenge of offering a steeper learning curve. 

AssetWorks Pricing

Contact the vendor. 

6. Limble

Limble is one of the modern CMMS platforms, used across diverse industries such as manufacturing, hospitality, education, government, and utilities.

With this platform, you can easily set up the maintenance processes that save costs and reduce work delays by keeping the quality standards compliant. Limble is reported to be an easy-to-use software, allowing users to access all the tools from mobile devices. 

Limble Features

1. Your work orders are streamlined and simplified as well, as managers can allot and track tasks from anywhere. In addition, workers can complete and update tasks from their designated job sites without delaying reporting.  
2. By auto-scheduling quality and compliance tasks, unplanned downtime is significantly reduced. 
3. You can see the bigger picture of all the maintenance tasks with dynamic dashboards that display insights, patterns, and heatmaps based on advanced analytics. 

Limitations: Optimized for small and medium-sized businesses, this 24/7 software alternative might not be the best fit for larger enterprises because of a lack of integration capabilities.

Limble Pricing‍

Custom plans available. 

7. FMX

FMX offers a toolset that can make your maintenance tasks more streamlined. Instead of manually tracking all the processes, you can simply automate all your day-to-day tasks, ensuring teams can be more effective. Organizations can accelerate operational excellence by widely using it in education, municipalities, healthcare, etc.

FMX Features

1. Customizable dashboards can help you visualize costs, labour, response times, etc, to make the maintenance tasks more efficient.
2. Data from different operations, like inventory management, risk assessment, cost planning, etc., are collected to identify patterns that enhance productivity overall.
3. The platform supports integrations with systems like ERP, temperature sensors, etc., to offer seamless operations execution.

Limitations: FMX gives you an extensive toolset, but certain features crucial in CMMS, like deep analytics or complex asset lifecycle management, are not that advanced.

FMX Pricing

‍You get customizable plans based on maintenance requests. 

Top 24/7 Software Alternatives: Why Xenia is the Best? 

The wrong selection of the CMMS platform can cost you increased downtimes, expenses, and inefficient operations.

24/7 software is among the top leaders, but due to its limited capabilities, such as limited integration capabilities and a complex interface. 

Xenia stands out as the best competitor to 24/7 software alternatives with its capability to manage multi-unit maintenance tasks.

In addition, you get a centralized platform for all your maintenance tasks, making sure that assessing crucial data is easy. The platform further helps identify maintenance risks before they cause a hazard. 

Try all the features of Xenia with a free demo today!