5 Best Hotel Preventive Maintenance Software In 2024

Published on:
May 16, 2024
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Maintenance activities, especially in a hospitality business ecosystem are extremely important.

Why, you ask? People's tendency to share bad experiences more rapidly than good ones highlights the critical relevance of hotel maintenance. Effective maintenance approaches not only contribute to customer satisfaction but also assist hotels in managing and controlling the narrative surrounding their brand, therefore influencing their performance in a competitive market.

All of this begins with knowing the basics of the job demand, which is usually an education in hospitality management, as well as having the right hotel management software for the job.

In this context, a hotel preventive maintenance software acts as the core for business growth. Having said that, it is critical that you select the best solution for your needs. 

We've researched and developed a list of the best free hotel preventive maintenance software and verified their features to ensure you have the most up-to-date data for every solution on the market.

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Top Hotel Preventive Maintenance Solutions For Multi-Unit Businesses

Let’s dive straight into what we have in store for you - a detailed look at the best preventive maintenance software for hospitality businesses from all over.

Our Top Picks
The Workforce Operations Platform for Frontline Teams
Maintenance Care
For general maintenance purpose
For multi-sized hospitality businesses

1. Xenia - Overall No. 1 Best Hotel Preventive Maintenance Software

As a hotel manager, you already have a lot on your plate i.e. conducting detailed inceptions, correcting any problems, ensuring that every piece of equipment works, and being efficient are all difficult tasks. This is where Xenia, as the best hospitality software, helps you optimize processes for you.

Xenia offers an easy path to the difficult world of hotel maintenance. No more notes all over the place, emails flying about, and a lack of clarity of who's doing what... it's one spot to go to manage all of your maintenance items, whether they're emergency work orders or your preventative maintenance auto-schedule.

Technicians can easily identify their assignments, report concerns by room or floor, and collect data on the spot using hotel work orders. Digitized work orders are not just a great way of ditching an endless paper trail, but they also help to keep accountability at an all time high.

The program also offers fully customizable hotel use-case templates as well as an AI-powered SOP writer and QR Codes. 

You can standardize operations and inspections step by step, ensuring your maintenance staff easily adheres to rules. Furthermore, the mobile work order app allows you to track the time for each request, offering useful insights for better decision-making.

A massive and an ever-growing repository of checklists, templates and forms serves as your entry point to to plan, deploy and monitor all kinds of hotel operations.

Key Features 

  • Tasks and Work Orders: Easily create and manage maintenance work orders, complete with images and videos.
  • Corrective Actions: Create processes based on issues identified through maintenance inspections.
  • Scheduled Maintenance: Scheduled preventative maintenance can keep your equipment and assets optimal
  • Chats: Easily communicate with your hotel staff. There will be no more hiccups in communication.
  • Templates for Operations: Explore Xenia's library for mobile-first work orders and maintenance checklists. Or make your own. It's all up to you.
  • SOP & AI-Powered Writer: Delegate the heavy lifting to the AI. Create maintenance operating procedures and policies with ease.
  • Multi-Unit Operations: Manage everything across teams and locations, including tasks, inspections, SOPs, and conversations. Increase your hotel’s operating efficiency.
  • Data-driven Insight: Assign rooms and areas with ease.  inspect furniture and fixtures and write work orders.


  • Free Plan Forever: Up to five users: All fundamental features are covered.
  • Starter: $99 per month (for up to 15 users) with access to core features.
  • Premium: $199 per month (up to 15 users) with access to all the core and advanced features.
  • For Multi Unit, Multi Location Operators? Looking for a customized pricing plan for different business locations? Feel free to contact our sales team.
  • Custom: Need More customizability?

Feel Free to Book a Demo today!

Rated 4.9/5 stars on Capterra
Free Version:
Supported Platforms:
Available for up to 5 users
Starter for $99/month for the first 20 users (with free trial period)
Available on iOS, Android and Web
Free Version:
Available for up to 5 users
Premium for $99/month for the first 20 users (with free trial period)
Supported Platforms:
Available on iOS, Android and Web
Download Xenia app on

2. Maintenance Care

Maintenance Care is a cloud-based service designed to help businesses of all sizes manage work requests, preventative maintenance, and assets more efficiently.

The work order management function of the system enables users to manage incoming tasks by using customized online forms, notes, photos, and task length data.

The addition of cloud storage, connectors, and reporting tools extends its capacity, making it a workable hotel preventive maintenance software for small to large organizations.

Key Features 

  • Assign tasks, use forms, and ensure that preventative maintenance actions are compliant.
  • Receive quick notifications and easily manage work orders.
  • To eliminate repetition, use an email client for communication and a duplication checker.
  • Asset life cycles should be used to plan capital expenditures. The tool offers access to the whole repair history for better asset management.
  • Access detailed dashboards for an overview of maintenance operations.
  • A mobile app allows you to manage work orders on the go.
  • Attach other forms to activities, such as Material Safety Data Sheets (MSDS), training PDFs, and safety documents.


  • Free
  • Enterprise Edition plan is $150/month
  • Work order edition is $100/month

3. Quore

Quore's software is intentionally designed to prioritize information and automate operations, enabling improved communication among hotel employees and providing a smooth guest experience.

The platform provides a wide range of tools and features that enable hotel workers to manage many facets of their hotel maintenance more efficiently, including guest services, cleaning, maintenance, and communication.

Key Features 

  • Quore offers powerful task management features that allow hotel managers to assign projects, create deadlines, and track progress.
  • The proactive preventative maintenance strategy decreases the chance of equipment breakdowns and operational disturbances, resulting in a more dependable and smoother operation.
  • The guest feedback option enables hotel managers to discover areas for improvement and improve the overall guest experience.
  • Reporting and analytics tools provide insights into important performance data, occupancy rates, and operational efficiency.
  • Integrated with other hotel systems, particularly property management systems (PMS). This connectivity provides easy data sharing between departments and applications. 
  • The robust mobile app allows hotel workers to access and handle duties from any place on the property.


  • Starting from $135/month


Next on our list of ideal hotel preventive maintenance software is COGZ CMMS with a user-friendly interface and comprehensive features to ensure successful operations of multiple maintenance elements.

COGZ CMMS is developed to meet and surpass the needs of hospitality facilities, including entertainment venues, casinos, restaurants, resorts, and hotels, with an emphasis on preventative maintenance and improved operating operations.

Key Features

  • Automatic preventive maintenance scheduling ensures that routine inspections and activities are managed proactively to prevent equipment malfunctions, minimize downtime, and extend asset life.
  • Work order software allows for efficient work order creation, tracking, and administration.
  • full equipment and asset management features, allowing for the systematic tracking of equipment, tools, and assets. 
  • The application includes maintenance scheduling features that enable the systematic planning and execution of maintenance activities.
  • Includes purchase order management capability, which simplifies the procurement process. 
  • Inventory management efficiently allows users to monitor stock levels, track consumption, and control reordering. 
  • Based on previous data and patterns, the predictive maintenance tool aids in anticipating probable faults. This proactive strategy aids in the prevention of unexpected equipment failures and the reduction of interruptions.


  • COGZ -$45
  • COGZ -$79
  • COGZ Enterprise -$99

5. Optii

Optii is another innovative hotel preventive maintenance solution that outperforms traditional approaches by employing predictive technology to improve service delivery, strengthen team communication, and redefine your maintenance procedures.

Key Features

  • Create checklists and perform comprehensive inspections to ensure the highest standards.
  • Optimize schedules based on predictive data to guarantee that maintenance chores fully correspond with daily business requirements.
  • Improve overall productivity by automating repetitive tasks and optimizing maintenance routines.
  • Facilitate teamwork among technicians by supporting a coherent and competent approach to tasks.
  • Access data-driven reports and insights that offer a clear picture of how well maintenance operations are performing.


  • Contact team for tailored price quotation

Considerations When Choosing Hotel Maintenance Management Software

Certain key factors must be looked at while picking hotel maintenance management software to achieve the best performance and efficiency. The decision-making process is influenced by the following major variables.

1.  Scalability

The software's scalability is an important consideration, as it determines its ability to improve and develop in concurrence with the hotel's rising demands. The chosen software should be able to handle a rising number of rooms, amenities, and maintenance duties with ease.

2. Integrations

The ability of the software to integrate with the latest trends is a major determining factor. To support a unified operating environment and minimize data silos, it should work in coherence with other technologies such as property management systems and accounting software.

3. User Interface

An intuitive and simple-to-use interface is critical for user adoption. Hotel employees, regardless of technological experience, should find the program easy to use. 

4. Support and Training:

An ideal hotel preventive software should have strong support and training resources available. Adequate training materials, documentation, and prompt customer support all help to a smoother implementation process and continued efficient usage of the product.

Future Trends in Hotel Preventive Maintenance Software

Anticipating the growth of hotel maintenance management software indicates multiple intriguing trends that are likely to affect the future of this technology.

  1. AI and Machine Learning Integration

The merging of Artificial Intelligence (AI) and Machine Learning (ML) is predicted to transform hotel maintenance management. AI algorithms can inspect previous maintenance data to forecast equipment breakdowns, optimize preventative maintenance plans, and offer cost-effective methods. 

Machine Learning can constantly improve these forecasts over time, resulting in more efficient and preventive maintenance methods. As a consequence, downtime is reduced, costs are reduced, and overall system dependability is improved.

  1. IoT Integration

The Internet of Things (IoT) will be critical in the future of hotel maintenance management. Smart devices and sensors connected to IoT networks will give real-time data on equipment health, energy use, and facility conditions.

 This data may be used to detect abnormalities, initiate automatic repair orders, and enable predictive maintenance. The incorporation of IoT not only improves the efficiency of maintenance operations, but also adds to energy-saving and sustainability initiatives inside hotel facilities.

  1. Enhanced Mobile Abilities

Mobile check-in usage at hotels has increased to roughly 75.4% in the year 2022 according to New York University.

As maintenance management software advances, mobile capabilities will significantly improve.

As mobile applications become more advanced, maintenance workers will be able to manage work orders, access equipment information, and collaborate on projects from anywhere on the site. 

This increased mobility will result in faster reaction times, improved staff communication, and overall greater flexibility in managing maintenance jobs.

Why Do You Need a Digitized Solution for Hotel Operations?

Cost Reduction

A dedicated solution, such as a hotel CMMS helps minimize maintenance-related expenditures by optimizing maintenance schedules, decreasing downtime, and eliminating costly equipment breakdowns. 

The program’s predictive maintenance features offer proactive measures, decreasing the need for emergency repairs and their associated high costs.

Optimization of Asset Management

Online hotel tools provide a single platform for asset management, enabling improved asset tracking, monitoring, and maintenance planning. 

This optimization ensures that assets are used properly, increasing their lives and reducing the need for replacements.

Preventive Maintenance Strategy

Hotel preventive maintenance software facilitates the adoption of preventative maintenance techniques, addressing potential issues like HVAC before they become serious difficulties. 

Doing so not only minimizes the chance of unexpected malfunctions but also leads to long-term cost savings.

Inventory Control

CMMS aids in the more effective management of spare parts and inventories. 

Through the automation of inventory control operations, the tool guarantees that supplies are available when needed, preventing maintenance tasks from being delayed.

Compliance and Reporting 

Hotel preventive maintenance software helps compliance with industry norms and standards by offering tools for tracking and documenting maintenance operations. 

Furthermore, the system creates extensive reports that might be useful for audits, inspections, and general operational transparency.

The Bottom Line

A well-chosen maintenance management software adapted to your hotel's specific requirements provides proactive facility care, reducing interruptions and improving operational flow. The correct software enables managers to easily integrate maintenance chores with other hotel operations, resulting in a unified environment that exudes quality.

Furthermore, the influence extends to the guest experience. The rapid fix of maintenance issues, made possible by an appropriate software solution, leads to an atmosphere in which visitors may completely enjoy their stay without interruptions.

That being said, Xenia is a complete solution that empowers managers by offering the tools and insights required to simplify operations, improve the guest experience, optimize income, and maintain compliance. It is in line with current hospitality management requirements, allowing managers to focus on strategic decision-making and achieving excellence in all aspects of hotel management.

Hotel Preventive Maintenance Software-FAQs

  1. How do preventative maintenance tools help hotel operations?

These solutions contribute to greater operational efficiency by assisting hotels in identifying and addressing maintenance issues before they worsen.

The programs may reduce downtime, repair costs, and overall guest happiness by scheduling regular chores, conducting timely inspections, and streamlining maintenance workflows.

  1. Can preventative maintenance tools be integrated into existing hotel management systems?

Yes, many preventative maintenance tools are intended to work in collaboration with current hotel management systems, such as Property Management Systems (PMS) and accounting software.

Integration promotes a unified operating environment, quicker data transmission, and effective communication between divisions.

  1. What features should I search for in a hotel preventative maintenance tool?

Evaluate automated scheduling capabilities, a user-friendly interface, integration compatibility with other hotel systems, reporting and analytics functionality, mobile accessibility for on-the-go administration, and scalability to fit the hotel's changing demands.

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