HOTEL MANAGEMENT SOFTWARE

Run a deeply connected operation and deliver a best-in-class guest experience.

Digitize paper workflows, centralize maintenance and inspections. Connect to your teams in real-time, with Xenia.

No credit card required
Work Order Management

Clarify, Assign and Execute Work Orders with Ease

Reduce process times with work assignment and tracking on any device
Associate work with locations, assets, and categories
Complete work on mobile, recording images, notes and attached templates
Easily analyze work and export reports in seconds
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Preventive Maintenance

Ensure every room, every asset is guest ready!

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Create recurring PPMs for any time cadence.
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Attach SOPs, Logs, Checklists and Inspections
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Unify assets in one calendar with filters for easy analysis
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Flag failed inspections for resolution
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Operations Template Builder

Meet brand standards, exceed guest expectations

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Create and access a library of SOPs
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Conduct safety inspections and risk assessments
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Instantly message team members and departments
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Simplify handoffs and task re-assignments
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Smart Inspections

Elevate Inspections with Automation Workflows

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Build if/then logic into inspection steps
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Automate corrective task creation from failed steps
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Trigger follow-up questions, images and notifications
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Deploy with public URLs, QR codes or task assignment
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Corrective Actions

Ensure every issue is addressed and resolved

Review template submissions, evaluating failed steps
View employee availability and assign or schedule for completion
Create work orders from failed steps to address issue
Review corrective action progress and export reports to PDF or Excel
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Guest Requests

Reduce guest calls to front desk with in-room QR Code forms

Link any form to a QR code for public submissions
Generate task from form submission and track progress
Digitize guest requests for towels, toiletries and maintenance requests
Review submissions over time to improve service
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Housekeeping Management

Empower housekeeping, see measurable improvements

Assign rooms and spaces with ease
Inspect furniture and fixtures and create work orders for broken items
Create recurring tasks for scheduled cleanings
Ensure checklists and SOPs are always accessible
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Analytics Reports

Analyze work for every team, asset and location

Analytics summaries for work and staff
Export Reports to PDF and Excel
Advanced filters to create custom reports fast
Track asset health and access historical work logs
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Xenia Workflow

Experience the Benefits of

Digital Workflows

Eliminate Unnecessary Steps

Xenia consolidates all the necessary information into a single, easy-to-use platform. No more searching through stacks of paper or waiting for radio responses; everything you need is at your fingertips.

Say Goodbye to Errors

Eliminate the potential for human error associated with outdated systems. Xenia's digital workflows ensure accurate data entry, tracking, and reporting, reducing costly mistakes and ensuring precision across your operations.

Enhance Communication and Transparency

No more delayed updates or waiting for radio confirmations. Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status, promoting effective collaboration.

Safeguard Your Information

Old software and physical documents pose significant security risks. Xenia ensures your data is protected with robust digital security measures, providing peace of mind while preserving your vital business information.

Grow with Ease

Unlike traditional systems, Xenia's digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users without compromising on performance.

Save a Tree, Go Paperless

Transitioning to a digital workflow isn't just good for efficiency—it's good for the environment too. By reducing your reliance on paper, you're taking a positive step towards eco-friendly business practices.

Leverage Powerful Analytics

Xenia provides insightful data analytics and custom reports, empowering you to make informed, data-driven decisions to improve your operations.
Xenia Workflow

Experience the Benefits of

Digital Workflows

Eliminate Unnecessary Steps

Xenia consolidates all the necessary information into a single, easy-to-use platform. No more searching through stacks of paper or waiting for radio responses; everything you need is at your fingertips.

Say Goodbye to Errors

Eliminate the potential for human error associated with outdated systems. Xenia's digital workflows ensure accurate data entry, tracking, and reporting, reducing costly mistakes and ensuring precision across your operations.

Enhance Communication and Transparency

No more delayed updates or waiting for radio confirmations. Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status, promoting effective collaboration.

Safeguard Your Information

Old software and physical documents pose significant security risks. Xenia ensures your data is protected with robust digital security measures, providing peace of mind while preserving your vital business information.

Grow with Ease

Unlike traditional systems, Xenia's digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users without compromising on performance.

Save a Tree, Go Paperless

Transitioning to a digital workflow isn't just good for efficiency—it's good for the environment too. By reducing your reliance on paper, you're taking a positive step towards eco-friendly business practices.

Leverage Powerful Analytics

Xenia provides insightful data analytics and custom reports, empowering you to make informed, data-driven decisions to improve your operations.

Join the movement Optimize with Xenia

Frequently Asked Questions

Got a question? Find our FAQs here. If your question hasn't been answered here, contact us.

What types of maintenance issues does hotel maintenance cover?

Hotel maintenance encompasses a wide range of issues to ensure guest satisfaction and safety.

Typical maintenance operations, when conducted through the best hotel maintenance software, entail routine tasks like HVAC system checks, plumbing repairs, electrical maintenance, and general upkeep of guest rooms, common areas, and facilities such as gyms and pools.

In addition to that, it involves preventive maintenance to address potential problems before they occur, such as inspecting fire safety systems, elevators, and kitchen equipment.

Overall, hotel maintenance aims to keep all aspects of the property functioning smoothly to provide guests with a comfortable and enjoyable stay.

How does a hotel prioritize maintenance management tasks?

Prioritizing maintenance tasks in a hotel involves assessing the urgency and impact of each issue on guest experience and safety.

For instance, issues affecting guest safety, such as broken locks or malfunctioning fire alarms, are given top priority and addressed immediately.

Similarly, maintenance tasks that directly impact guest comfort, such as repairing air conditioning or fixing leaking faucets, are prioritized to minimize guest inconvenience.

Hotels often use maintenance management software to track and prioritize tasks based on factors like severity, location, and available resources, ensuring efficient resolution of issues.

What role does preventive maintenance play in hotel management?

Preventive maintenance is a proactive approach to maintenance aimed at preventing equipment failures and minimizing downtime.

In a hotel setting, preventive maintenance is crucial for preserving the property's assets, reducing costly repairs, and ensuring guest satisfaction.

This involves scheduling regular inspections, servicing equipment at recommended intervals, and replacing parts before they fail.

Trhough a robust hotel preventive maintenance program, hospitality businesses can avoid unexpected breakdowns, extend the lifespan of their assets, and maintain a positive reputation for reliability and quality service.

How does technology enhance hotel maintenance & management operations?

Technology plays a significant role in streamlining hotel maintenance operations and improving efficiency.

Modern maintenance management systems, equipped with features like work order tracking, asset management, and mobile accessibility, enable hotel staff to manage maintenance tasks more effectively.

Mobile apps allow maintenance technicians to receive real-time notifications, access work orders remotely, and document repairs on-the-go, reducing response times and increasing productivity.