HOTEL MANAGEMENT SOFTWARE

Run a deeply connected operation and deliver a best-in-class guest experience.

Digitize paper workflows, centralize maintenance and inspections. Connect to your teams in real-time, with Xenia.

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Trusted by Teams Around the World

Centralize Hotel Maintenance, Safety and Quality Assurance

Maintenance Work Orders

Assign to teams and employees
Assign category, location, asset and priority
Attach operations templates
Track progress and export reports

Preventive Maintenance

Schedule recurring work orders on a unified calendar
Filter by category, location, asset and priority
Attach inspections, logs, SOPs and checklists

Checklists and SOPs

Create inspections, logs, SOPs and checklists
Logic powered response automations
Public link for guest submissions
Live progress analytics dashboard

Smart Inspections

Inspection Templates with If/Then Logic in Steps
Trigger Follow-up questions
Trigger Notifications and Corrective Actions

Corrective Actions

Review Templates Submissions for Failed Steps
Schedule or Assign Corrective Actions
Connect Resolution to Issue Identified for Analysis

Guest Request Management

QR Forms for in-room requests
Approve and assign workflows for management
Live progress tracking with alerts for overdue requests
Track time to completion

Housekeeping Management

Utilize mobile operating procedures
Quick capture and assign maintenance work orders
Live task progress and time tracking

Analytics Reports

Employee performance dashboard
Asset work order history
Template submission dashboard
Organize, filter and export to PDF and Excel

Work Order Management

Clarify, Assign and Execute Work Orders with Ease

Reduce process times with work assignment and tracking on any device

Associate work with locations, assets, and categories

Complete work on mobile, recording images, notes and attached templates

Easily analyze work and export reports in seconds

Preventive Maintenance

Ensure every room, every asset is guest ready!

Create recurring PPMs for any time cadence.

Attach SOPs, Logs, Checklists and Inspections

Unify assets in one calendar with filters for easy analysis

Flag failed inspections for resolution

Operations Template Builder

Meet brand standards, exceed guest expectations

Create and access a library of SOPs

Conduct safety inspections and risk assessments

Instantly message team members and departments

Simplify handoffs and task re-assignments

Smart Inspections

Elevate Inspections with Automation Workflows

Build if/then logic into inspection steps

Automate corrective task creation from failed steps

Trigger follow-up questions, images and notifications

Deploy with public URLs, QR codes or task assignment

Corrective Actions

Ensure every issue is addressed and resolved

Review template submissions, evaluating failed steps

View employee availability and assign or schedule for completion

Create work orders from failed steps to address issue

Review corrective action progress and export reports to PDF or Excel

Guest Requests

Reduce guest calls to front desk with in-room QR Code forms

Link any form to a QR code for public submissions

Generate task from form submission and track progress

Digitize guest requests for towels, toiletries and maintenance requests

Review submissions over time to improve service

Housekeeping Management

Empower housekeeping, see measurable improvements

Assign rooms and spaces with ease

Inspect furniture and fixtures and create work orders for broken items

Create recurring tasks for scheduled cleanings

Ensure checklists and SOPs are always accessible

Analytics Reports

Analyze work for every team, asset and location

Analytics summaries for work and staff

Export Reports to PDF and Excel

Advanced filters to create custom reports fast

Track asset health and access historical work logs

Template Library

Get Started Fast with Templates

Housekeeping Operations Checklists

Guest Room Inspection

Boiler Preventive Maintenance Checklist

Bed Bug Inspection

Daily Maintenance Checklist

Pool Chemical Log

Fire Marshal Inspection Checklist

Hazard Report Form

Punch List Log

Get Started Fast
‍With Ready-to-Use Templates

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Hotel

Checklist

Xenia Workflow

Experience the Benefits of

Digital Workflows

Eliminate Unnecessary Steps

Xenia consolidates all the necessary information into a single, easy-to-use platform. No more searching through stacks of paper or waiting for radio responses; everything you need is at your fingertips.

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Say Goodbye to Errors

Eliminate the potential for human error associated with outdated systems. Xenia's digital workflows ensure accurate data entry, tracking, and reporting, reducing costly mistakes and ensuring precision across your operations.

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Enhance Communication and Transparency

No more delayed updates or waiting for radio confirmations. Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status, promoting effective collaboration.

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Safeguard Your Information

Old software and physical documents pose significant security risks. Xenia ensures your data is protected with robust digital security measures, providing peace of mind while preserving your vital business information.

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Grow with Ease

Unlike traditional systems, Xenia's digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users without compromising on performance.

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Save a Tree, Go Paperless

Transitioning to a digital workflow isn't just good for efficiency—it's good for the environment too. By reducing your reliance on paper, you're taking a positive step towards eco-friendly business practices.

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