Founded in 1992 during the era of "legacy," or "on-premise" food management systems, Silverware initially operated with both hardware and software housed on-site in restaurants. It stores all data on local servers. In simpler terms, the entire platform was contained within the restaurant.
With the rise of cloud technology, Silverware has updated its food management and other systematic capabilities that empower business owners to optimize operations easily.
Currently, it is a hybrid model, having the legacy system's on-site connection with a cloud-based app. This addition allows Silverware users to remotely access their POS data using mobile devices like tablets (though the extent of cloud capabilities depends on the subscription package).
Silverware's efforts to modernize its technology have made the system more competitive with newer cloud-based alternatives.
However, certain aspects of the system appear somewhat outdated, falling behind some of the more recent food management and operations managment systems.
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10 Best Silverware Alternatives for Food Business
Here's a quick run down on the best Silverware alternatives to give you a better idea of whether they're the prefect fit for your restaurant operations, or not.
1. Xenia No.1 Best Silverware Alternative for Food Businesses
If you're looking for a powerful platform that can help you streamline your hotel and restaurant operations, then look no further than Xenia.
The platform is designed to handle everything concerning food safety operations and rest of the restaurant BOH activities, ranging over maintenance, operations management and quality control.
With a comprehensive feature-suite, including restaurant inspection & audit checklists, operations templates, restaurant analytics reports, and a state of the art AI SOP writer, It is one of the best silverware alternatives.
Other than that, Xenia has countless capabilities tol help you manage your hotel operations with ease - and that too, with a sense of order and centralization to each process.
Overall, It is an excellent platform that can help you take your hotel and restaurant operations to the next level. It's easy to use, efficient and can help you save time and money in the long run.
The platform also helps you adhere to food standards and regulations such as ISO 22000, HACCP, GMP (Goods Manufacturing Practices), and more.
Key Features
- Food Temperature Monitoring: 24/7 temperature monitoring through LoRaWAN technology enable temperature standardization, sending custom alerts whenever anything falls or goes beyond your desired food temp threshold.
- Restaurant Operations Templates: Build and customizerobust forms, checklists & logs for all your restaurant operation use cases.
- Restaurant Inspections & Audits: Powerful inspections with smart logic and corrective actions.
- SOP & Al-Powered Writer: Generate operating procedures & policies with Al.
- Scheduled Work: Create recurring schedules for your most critical workflows.
- Chats: Centralize communication for your frontline from team chats to company announcements.
- Document & Records Management: Manage & share docs, videos, and files.
Pricing
- Free Forever Plan: For up to 5 users with access to all the basic features
- Starter: $99/month (up to 15 users) with access to essential features
- Premium: $199/month for up to 15 users with unlimited access to all the core features
- Custom: Looking for a custom package with unlimited access to everything the program has to offer?
Available for up to 5 users
Premium for $99/month for the first 20 users (with free trial period)
Available on iOS, Android and Web
2. Toast Tab
Toast is a handy tech platform made just for restaurants. It has everything a restaurant needs, like online ordering, gift cards, loyalty programs, and sales reports – all on a mobile, cloud-based system.
With Toast, you can make your restaurant run better, make more money, and understand your business better. Its main goal is to team up with restaurants to give customers the best dining experience, solving all major problems with running a restaurant.
Key Features
- Menu Management: Toast's cloud-based POS allows real-time menu updates, pricing adjustments, and scheduling of multiple menus for different days or times.
- Order Management: Robust order system for seamless coordination between kitchen and serving staff, accepting orders through kiosks, online, and the Toast Takeout app.
- Staff Management: Integrated system for payroll, scheduling, and onboarding, suitable for larger restaurants with features like access management and shift monitoring.
- Customer Relationship Management (CRM): Toast's CRM consolidates customer info with optional add-ons for loyalty programs and email marketing.
- Analytics and Reporting: Real-time data access and automated daily email updates on key metrics for monitoring net sales, sales growth, and labor costs across locations.
Pricing
- Starter Starting at $0.00
- Essentials Starting at $165.00
- New Restaurant Basics Starting at $110.00
3. Posist Restaurant
Posist by Restroworks is a super helpful tool for over 15,000 restaurants worldwide.
It's an online platform that big restaurant businesses use to grow, save money, and make sure customers have a great experience.
Posist does a bunch of things for restaurants, like organizing the front and back of the house, handling orders and connections with other services, keeping track of data, and managing customer relationships.
Some famous restaurant chains, such as Taco Bell, Subway, Nando's, Carl's Jr, Herfy, Häagen-Dazs, and Jamie's Italian, use Posist to run their operations smoothly.
Key Features
- Order Management: Streamlined order taking and processing for dine-in, takeaway, and delivery orders. Order modification and customization options.
- Menu Management: Easy menu creation and customization with item categorization.Support for managing multiple menus for different times of the day or special occasions.
- Table Management: Customizable floor plans for effective table allocation.Real-time tracking of table occupancy and status.
- Billing and Invoicing: Quick and accurate bill generation.Multiple payment options, including cash, card, and mobile payments.
- Inventory Management: Tracking and managing stock levels in real time.Automated alerts for low inventory and reordering.
- Staff Management: Employee scheduling and attendance tracking.Role-based access control for security.
- Reporting and Analytics: Comprehensive reporting on sales, revenue, and other key metrics. Analytics tools for business insights and decision-making.
- Customer Relationship Management (CRM): Customer database for storing and managing customer information.Loyalty program management for customer retention.
- Integration and Scalability: Integration with third-party services, such as online ordering platforms. Scalability to accommodate the needs of growing restaurant businesses.
Pricing
- Pricing is not available, you can contact Posist through their website and ask for a quote according to your needs.
4. Clover
Clover is another best silverware alternative. It is an all-in-one system that combines a cash register, card payment terminal, and POS system.
It's a helpful tool for businesses, especially the smaller to mid-sized ones.
This robust Silverware alternative also includes supporting features for places like fast-food joints, sit-down restaurants, cute little shops, and even service providers. If you're a business and you want to take payments, Clover is there to assist you.
Key Features
- Point of Sale (POS): User-friendly interface for processing transactions quickly. Accepts various payment methods, including credit/debit cards, mobile payments, and contactless payments.
- Order and Inventory Management: Efficient order-taking and tracking for both in-store and online orders.Inventory management with real-time tracking, low-stock alerts, and automatic reordering.
- Employee Management: Employee scheduling and time clock features for accurate payroll management.Access controls and permissions to ensure security and accountability.
- Customer Relationship Management (CRM): Customer database for storing contact information and purchase history.Loyalty program integration to reward and retain customers.
- Reporting and Analytics: Comprehensive reporting tools for sales, inventory, and employee performance.Analytics dashboards to gain insights into business trends.
Pricing
- Services: $14.95 per month
- Retail: $14.95 per month
- Quick Service Restaurant: $54.95 per month
- Full-Service Restaurant: $84.95 per month
5. Epos Now
Up next on our best Silverware alternatives list, we've got Epos Now.
It is more of a centralized system that acts as the hub for your retail & food businesses. In that sense, the program lets you handle everything – from stock and staff to sales, data, and payments – no matter where you are.
Plus, it's super easy to get your staff up and running in just a few minutes. You can even add features like eCommerce, Click & Collect, or delivery smoothly.
It is designed for all sorts of retail and hospitality businesses, regardless of their size. Whether you run a small shop or a big restaurant, Epos Now's hardware and software have got you covered. And, by the way, it has an impressive online satisfaction rating of 9/10.
Key Features
- Software Integrations: Epos Now excels with over 100 app integrations, providing compatibility with various third-party platforms to streamline business processes.
- Payment Processing Integrations: Flexible payment options with integration support for major providers like EVO Payments and International Bancard, allowing users to negotiate rates.
- Reporting: Real-time sales overview and customizable reports, offering insights into top-performing products, sales by employees, and customer spending trends.
- Customer Management and Loyalty Programs: Built-in customer management system with personalized loyalty programs, including a points-based feature for customer rewards and invoice management.
Pricing
- 30-day free trial, no credit card required.
- Standard: $39/month ($24/month for each additional register)
- Premium: $69/month ($45/month for each additional register)
- Enterprise: To receive a custom quote, contact Epos Now directly.
6. Lightspeed Restaurant
Lightspeed Restaurant is not just a point-of-sale system; it's an all-in-one commerce platform that makes running your restaurant easier, helps it grow, and ensures excellent guest experiences.
It's like the heart of your restaurant, connecting everything from front-of-house to back-of-house operations.
It is perfect for restaurant owners because it aligns with what they care about most. Lightspeed takes care of the everyday tasks, freeing up your time to concentrate on important things like growing your business and making sure customers have a great experience.
Key Features
- Inventory Management: Streamline stock replenishment with automated recurring orders, saving time on manual stock counting for staff efficiency.
- Customizable Menu: Easily create and modify menus, add or remove items, incorporate modifiers, and create combos with user-friendly features. Enhance guest experience by adding photos and descriptions.
- Adjustable Floorplan: Ensure optimal workflow by incorporating floorplan adjustments into the system, minimizing customer wait times, and guiding staff efficiently.
- Kitchen Display: Reduce wait times with a dedicated display assisting kitchen staff in preparing orders promptly as they are received.
- Staff Profiles: Grant customized access to Lightspeed Restaurant for each staff member, tailoring visibility to specific roles and responsibilities.
- Hardware: Access a complete range of hardware, including printers, iPads, and cash registers, providing everything necessary for an efficient work environment.
Pricing
- Starter: 69 USD
- Essential: 189 USD
- Premium: 399 USD
7. Touch Bistro
TouchBistro is the restaurant industry's household name, which is all the more reason for us to add it to our list of the best Silverware alternatives.
The program is an all-in-one, cloud-based restaurant management system crafted to help operators take care of their guests and expand their businesses.
It is an excellent fit for any full-service or quick-service restaurant striving to cut costs, boost efficiency, and improve its customer experience with its comprehensive, cloud-based POS system.
Key Features
- Staff Management: Employee scheduling and time clock features for accurate payroll management. Role-based access controls for security.
- Customer Relationship Management (CRM): Customer database for storing and managing customer information. Loyalty program integration to reward and retain customers.
- Reporting and Analytics: Real-time access to sales, revenue, and performance metrics. Customizable reports for insights into business trends.
- Mobile Ordering and Payments: Support for mobile ordering and payment through tablets. Contactless and mobile payment options for customer convenience.
- Integration and App Marketplace: Integration with various third-party services. Access to the TouchBistro App Marketplace for additional features and functionalities.
- Kitchen Display System (KDS): Efficient communication between the kitchen and serving staff. Real-time order updates and progress tracking.
- Security Features: Secure user authentication and data encryption for protection against unauthorized access.
Pricing
- Starting at $69 / month for a single license
Users have reported occasional glitches, and restarting may be necessary to correct errors.
8. MarketMan
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As a robust Silverware alternative, MarketMan is an advanced inventory management system that many restaurants, cafes, bars, bakeries, and mobile food-trucks can benefit from.
With its well-built web-based platform, managers can keep a check on their inventory, ordering, supplier relations, costs, or even advanced procurement.
The software saves money and time by streamlining all of your back-of-house tasks. Moreover, this cloud-based supply management system allows managers to access restaurants' insightful data right from their phones. Restaurant owners or managers can keep track of every unit's order history and cost each unit right from your computer.
As one of the best Silverware alternatives to date, MarketMan lowers the time it takes you to manage order supplies, increasing the order frequency so you can take advantage of price breaks, and eliminating food waste by monitoring your daily food usage.
Designed melodiously with your restaurant needs in mind, this software assists all types of restaurants, whether you require fine dining inventory software or a retail restaurant inventory management system.
Key Features
- Supplier management: Effortlessly manage supplier relationships, guaranteeing continuous communication and timely purchase of commodities.
- Cost management: includes monitoring and controlling inventory costs, allowing organizations to optimize spending and increase profitability.
- Cost tracking: Keep track of your costs precisely, gaining insights into spending trends and allowing you to make more educated decisions.
- Inventory auditing: Conduct a thorough audit of inventory levels and transactions to ensure correctness and conformity with industry standards.
- Inventory control: Keep tight control over inventory levels, reducing waste, and improving stock replenishment operations.
Pricing
- Operator -$239
- Professional -$299
- Ultimate -$439
9. SynergySuite
Up next on our best Silverware alternatives list, we've got SynergySuite.
The platform combines an accessible and easily functional user interface with the complexity required for competitive, evolving industry needs.
This one of the best silverware alternatives helps you streamline operations, fit with your existing back office system, and provide you the insights you need to keep increasing profits.
What's more?
SynergySuite offers an unmatched level of versatility, perfect for all operations that have fought to obtain an operations process that is unique to their brand.
Key Features
- Inventory Management: Easily track and manage inventory levels, improving stock management and eliminating waste.
- Cash Management: Simplify cash handling procedures and exercise strict control over financial activities.
- Food Safety Compliance: Ensure strict adherence to food safety regulations, reducing risks and protecting brand reputation.
- Reporting and analytics: Create comprehensive reports and receive actionable insights to support data-driven decision-making.
- Human Resource Management: Simplify HR processes, including staff scheduling.
- Purchasing Optimization: Improve purchasing procedures, from vendor management to order placement, to increase cost savings and supplier relationships.
- Advanced Reporting Capabilities: Access extensive reporting options to acquire a deeper understanding of business performance and trends, allowing for strategic planning and growth.
Pricing
- Contact Vendor
10. Crunchtime
This Silverware alternative is a quality-driven restaurant software solution that is designed to meet the unique challenges of the hospitality industry.
As the leading provider of operational and back-office solutions to the hospitality industry, CrunchTime information systems are built to help reduce food and beverage costs, drive labor efficiencies, and better manage the quality and consistency of their food service operations.
Another area of expertise is CrunchTime’s ability to help control the cost of goods through perpetual inventory management and accurate inventory management software -- by tracking usable yields, waste, and newspaper math.
In addition, CrunchTime’s integration with the vendors and POS – allows cost reduction in the supply chain by vendor accounting interfaces, vendor optimization reports, and an inventory valuation report – keeps labor costs at a controllable rate. Lastly, CrunchTime can easily track sales and cash reconciliation.
Moreover, the software gives managers supply chain end-to-end visibility. It will enable restaurant owners to optimize the conventional procurement processes and enhance the overall relationship with your vendors, ensuring you have the right supply chain at the right time and the right price.
Key Features
- Inventory Management: Track and manage inventory levels effectively.
- Real-time Notifications: Get fast notifications and updates on key events and metrics.
- Data Analysis and Reporting: Use extensive data analytics to get insights and make sound judgments.
- Electronic invoicing: Use electronic solutions to streamline your invoicing procedures.
- Labor Scheduling: Plan employee schedules to maximize efficiency.
Pricing
- Contact Vendor
Silverware Features & Pricing
Core POS Features of Silverware POS:
- Menu Management: Using a visual interface, create, organize, and personalize multiple menus and menu categories with modifiers.
- Staff Management: Effectively handle employees in various roles, providing personalized accounts individually for operational, security, managerial, and screen access.
- Floor Plan Management: Create your restaurant's floor plan, facilitating order placement by table, allowing easy party rearrangement, check splitting, and other functionalities.
- Tableside Ordering: Utilize mobile terminals or POS tablets for on-the-spot order taking, ensuring faster and more accurate service.
- Reporting: Access real-time and end-of-day reports covering a range of aspects, from sales figures to staff performance evaluations.
Silverware POS offers three pricing plans:
- Standard: $49 / month per license
- Premium: $69 / month per license
- Enterprise: $89 / month per license
Conclusion
Since no restaurant food safety system is suitable for all businesses, conducting thorough research can greatly help you to find the ideal solution for your business.
Other than that, feel free to go on a trialing spree, evaluating each Silverware alternative on a free plan before signing up for a paid account.
In case your favorite Silverware alternative app isn't mentioned on this list, feel free to reach out to us.
We look forward to hearing from you!
Streamline Food Safety, Maintenance and Daily Operations with Xenia
Xenia unifies food and beverage operations with tools to standardize, track and measure work across every team, asset and facility.
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Our customers love Xenia's robust use cases including:
Food Safety Management
🌡️ Automatic Temperature Monitoring
Xenia leverages temperature sensors that utilize both Bluetooth and LoRaWAN technology to transmit data reliably to your Xenia account. The monitors work continuously in a range of 40°C to 125°C and an accuracy of +/- 0.4°C. When an temperature deviates from a pre-set acceptable range, management is notified to investigate and resolve.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step. This allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Compliance Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
Maintenance Management
🛠️ Work Orders
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
🧰 Preventive Maintenance
Create a preventive maintenance calendar to ensure asset uptime is not compromised. Attach images, templates, videos and notes to every task and assign to a team or individual for completion.
📲 QR Codes
Generate and attach QR codes to equipment and facility locations to enable fast and accurate inspections and data logs.
📁 Equipment Work History
View work history for every asset and sub asset in Xenia. Review performance data and enable corrective actions to improve your operation.
Daily Operations
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
📆 Recurring Tasks
Create recurring schedules for review meetings, inspections, cleanings and more.
💪 Team Accountability
Defeat pencil whipping and disorganized responsibility assessments by standardizing operations with Xenia. Track time, collect photos, send messages and ensure high quality work.
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
Streamline Your Operations With The Best Restaurant Checklist App!
Xenia unifies food and beverage operations with dedicated tools to standardize, track and measure work across every team, asset and facility.
Our customers love Xenia's robust use cases including:
✔️ Restaurant Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step.
Doing so allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Compliance Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
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