H&S Energy Group

H&S Energy Group has built a significant presence in the convenience store market on the West Coast. In March 2024, the company nearly doubled its footprint through the acquisition of Andretti Petroleum Group's retail operations, expanding to 360+ stores in total. 

With different store formats like beer caves, car washes, and regional layouts, H&S needed a way to keep operations consistent while meeting each location's unique needs.

Search for a Retail Operations Management Platform

Following a significant expansion, including the acquisition of Andretti Petroleum Group's retail operations, H&S Energy Group required a modern solution to manage the growing complexity of its operations. 

With over 280 convenience stores across multiple regions, each with unique formats like beer caves and car washes, the company needed a platform that could both standardize operational processes and adapt to the needs of each location.

Their search was driven by the need for a long-term partner rather than a temporary vendor. The solution needed to be scalable, customizable, and capable of evolving alongside the company’s needs.

After evaluating multiple tools, H&S Energy selected Xenia for its ability to combine structured task execution with the flexibility to accommodate complex, region-specific workflows.

H&S Energy Group’s Operational Transformation with Xenia

Xenia’s implementation marked a shift in how H&S Energy approached operations. Manual, paper-based systems were replaced with automated, digital workflows, reducing administrative overhead and enhancing accountability across all departments.

Starting with critical HR processes such as onboarding, job interviews, and inter-store transfers, the company was able to eliminate redundancies and achieve full automation. Daily operational checklists, previously communicated verbally or tracked on paper, were transitioned to scheduled tasks within Xenia. This ensured consistency, accuracy, and ease of access across the network.

This digitization also allowed H&S to connect their back-office departments with frontline operations, creating a clear line of communication and accountability. With centralized visibility, teams were able to track task progress, verify compliance with photo-based evidence, and ensure that store-level activities met corporate standards.

A Phased, Scalable Rollout

To ensure smooth adoption, H&S Energy took a phased approach to implementation. The team first introduced Xenia to HR and operations before expanding to audits, compliance checks, and merchandising processes.

This strategy allowed store managers and staff to gradually familiarize themselves with the platform while giving leadership the time to refine workflows based on feedback and usage data.

The rollout was supported by comprehensive training and flexible tools within Xenia, enabling departments to adjust forms and processes in real time. Over time, the platform became a core part of how the business executes, monitors, and improves its daily operations.

Xenia Tools Driving Operational Excellence at H&S Energy

H&S Energy Group deployed a suite of Xenia capabilities to strengthen performance across their network:

• Advanced approval workflows for HR and incident management, reducing manual routing and delays
• Photo-based accountability to confirm pricing accuracy, merchandise displays, and compliance
• Custom analytics dashboards for real-time visibility into store performance
• Interactive feedback tools enhancing communication between frontline teams and headquarters
• Comprehensive task management supporting daily ops, audits, and promotional campaigns
• ‍Unlimited user access, ensuring every employee had the tools needed to stay aligned

By adopting Xenia, H&S Energy Group achieved operational clarity and standardization without sacrificing flexibility. The partnership has empowered their teams to maintain high standards across a fast-growing network, while reducing friction and building a scalable foundation for future growth.