The effectiveness of your housekeeping directly influences your hotel's success.
Of course, if you are coming from a maintenance management perspecive, you might not see the big picture at this point.
However, if your guest rooms aren't cleaned well, it not only risks your hotel’s reputation but also impacts your financial performance.
One bad review can result in your hotel losing around 30 guests. With modern travelers prioritizing cleanliness when choosing where to stay, your housekeeping plays a crucial role in guest satisfaction.
To ensure consistency in housekeeping and prevent bad guest experiences, it's essential to follow best practices and streamline your hotel's housekeeping operations.
And, that's where this post comes in.
We have rounded up some of the essential aspects of hotel housekeeping, alongside a list of the best and free hotel housekeeping app(s) to help you get started.
Let's see what it's all about...
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15 Best Hotel Housekeeping Apps In 2024
Let's double down on some of the best hotel housekeeping apps to get a better understading of how you can potentially use digitized solutions to your advantage.
1. Xenia - Overall No. 1 Best Hotel Housekeeping App
Starting off with Xenia as the best hotel housekeeping app, we are looking at a multitude of different functions that allow you to have a solid upkeep factor going on - both from maintenance management and housekeeping perspective.
In a nutshell, this application makes your overall hotel operations simple, by helping to avoid errors, boosting productivity in many ways and vice versa.
Its a user-friendly digital solution with strong task management and communication tools for various needs. It's easy for anyone to use, quick to adopt, and implement.
For example: Xenia has a dedicated repository of templates, also known as housekeeping checklist for hotels.
These checklists can be directly downloaded from the platform's template library to be used as housekeeping checklist in print format, or for editing purposes to suit your use-case requirements.
That's not all.
Digital hotel housekeeping checklist(s) allow your team to find procedures anytime, anywhere.
The same goes on for back-of-the-house operations related to hotel inspections and audits, preventive maintenance, any CAPA workflows and vice versa. In either case, Xenia comes off as a hybrid mobile-first solution covering each and every aspect of hotel operations management in a hassle free manner.
As your team works through tasks in Xenia, the system logs everything, creating a clear trail for performance analysis and team communication.
Your frontline staff can even add photos and notes for better understanding, and instant messaging keeps everyone connected.
If there's a quick question, individuals can easily reach out to their line managers, or other team members with the help of a robust integrated chat feature.
With a few taps, collaborate effectively, either as a team in different dedicated in-app chat rooms, or through the work order that managers have deployed the teams to.
As a result, effective communication concerning hotel safety, preventive maintenance and inspection audits completely reduces the chances of having near-misses.
Here are some of the key features of this amazing and free hotel housekeeping app...
Key Features
- Checklists & SOPs: Develop extensive hotel housekeeping checklists, SOPs, inspections, and data logs to enhance accountability, and training, and provide clarity on each task.
- Recurring Tasks: Set up recurring schedules for daily openings and closings, performance review meetings, inspections, cleanings, and more.
- Chats & Announcements: Centralize team communication with in-task chats, one-on-one chats, team messages, and company-wide announcements.
- Team Accountability: Eliminate shortcuts and disorganized responsibilities by standardizing operations with Xenia. Communicate with teams on any device, track time, collect photos, and ensure high-quality work.
- Team Performance Reporting: Utilize Xenia's analytics dashboards to review staff work reports. Filter by asset, location, category, or due date and export the report in PDF or Excel.
- Work Orders: Generate work orders with details such as team, asset, location, priority, category, and due date. Monitor live progress reports, engage in team chats, and review template submissions, images, and notes to enhance operations.
- Preventive Maintenance: Create a preventive maintenance calendar to uphold asset uptime. Attach images, templates, videos, and notes to each task, assigning them to a team or individual for completion.
- Equipment Work History: Access the work history for every asset and sub-asset in Xenia. Review performance data and implement corrective actions to improve overall operations.
Pricing
- Free Plan: Free forever includes tasks & work orders, template builder, public template library, internal chats, parent assets, and locations.
- Starter Plan: Starting at $99/month for the first 15 users, includes a work calendar view, work reports, template reports, sub-assets, and sub-locations.
- Premium Plan: Starting at $199/month for the first 15 users, includes reporting dashboards, time and cost tracking, template branding, public form submissions, automated templates, and more.
- Custom Plan: You get unlimited users, a dedicated account manager, onboarding and implementation, and integrations.
For pricing and other details, feel free to Book a Demo.
Available for up to 5 users
Premium for $99/month for the first 20 users (with free trial period)
Available on iOS, Android and Web
2. RMS
RMS Cloud's housekeeping software provides an effective way to handle your hotel's cleaning tasks.
The central dashboard is robust and lets you track tasks in real-time, making it great for managing tasks from a central point.
If you're interested, RMS Cloud offers a thorough demonstration of its software upon request. It allows you to experience the system before committing. It's important to note that while they do offer a demonstration for free, the full range of their software services does come with a fee.
Key Features
- Real-time housekeeping status tracking for quick and efficient monitoring.
- Robust reporting capabilities for comprehensive insights into your hotel operations.
- Seamless integration with other RMS property management tools.
- Enhanced overall efficiency in managing your hotel operations.
Pricing
- RMS Cloud pricing begins at $125 per month when billed annually. They don't charge per user, and this cost covers all features and integrations.
3. Flexkeeping
Flexkeeping is like a unique housekeeping hotel app for keeping things clean in hotels or big places.
It helps the cleaning team talk and work together better. With the app, you can see who's in charge of cleaning which rooms and places. You can also give specific jobs to each person or team, like handling linens, making furniture shiny, or fixing things.
Key Features
- Task Delegation and Automation: It means you can easily tell everyone what they need to do, and some things can even be done automatically.
- Automatic Translations: If people in your team speak different languages, the app can translate messages for you. So, everyone can understand what's going on.
- See Everyone's Tasks: You can look at the app and know what everyone is doing without asking around. It's like a quick way to check the cleaning plan.
Pricing
- Pricing is not provided, you can contact Flexkeeping and ask for a quote.
4. Hotelogix
Hotelogix is a strong hotel housekeeping app that makes everything run smoothly. What's great is how it keeps everyone on the team on the same page by giving real-time updates on room status.
Hotelogix is all about providing quick information. In a busy hotel, knowing who's in which room right away is super important, and Hotelogix does an excellent job at that. So, if you want quick communication and everything in sync, This app is a fantastic choice for your hotel.
Key Features
- Real-time Updates: Hotelogix's housekeeping software keeps you in the loop with instant room status updates.
- User-Friendly Interface: The software stands out with its easy-to-use design, making it simple for anyone to navigate.
- Strong Reporting: Hotelogix's housekeeping software provides detailed and powerful reporting features for comprehensive insights.
- Seamless Integration: It effortlessly works with Hotelogix PMS and channel manager, creating a fully integrated hotel management system.
Pricing
- Hotelogix provides a 15-day free trial. It allows you to explore their system without any upfront costs. However, to enjoy full access to all the features and benefits, a paid subscription is required.
5. Tody
Simple, intuitive and one of the best hotel housekeeping apps, Toby comes off as a great tool for anyone looking to keep their homes, or hotels clean and organized.
It turns your cleaning chores into a fun and visual experience.
This app categorizes cleaning tasks by room or zone, and upon completion of each task, users can track their progress through a color-coded bar, resembling a game's progress indicator.
Tody is particularly beneficial for people who prefer a visual representation of their cleaning progress.
Key Features
- Game-Like Visuals: It makes cleaning feel like a game! The app organizes your cleaning tasks by room or area, and as you finish each task, you see your progress on a colored bar. It's like playing a game and leveling up as you clean.
- In-App Notes: You can write notes in the app to remember anything important about your cleaning tasks. It's like leaving yourself little messages to make things easier.
- Graphic History of Tasks: The app keeps a record of all the cleaning tasks you've completed, visually showing them. It's like looking at a timeline of all the hard work you've done to keep your home clean.
Pricing
- Tody costs $9.99 for iOS. It is completely free for Android with optional in-app purchases.
6. Hotel Friend
Hotel Friend offers a versatile housekeeping software solution that extends beyond regular cleaning tasks. Its main strength lies in its seamless integration with other hotel operations, creating a unified hotel management experience.
It provides a comprehensive approach to hotel operations. By facilitating integration with other hotel departments, it provides an all-in-one solution and that’s what makes Hotel Friend the best choice for those looking for a unified system.
Key Features
- Mobile App Efficiency: Hotel Friend provides a mobile app for convenient on-the-go management.
- Robust Reporting and Tracking: The software comes with strong reporting and tracking capabilities for detailed insights.
- Seamless Integration: It integrates smoothly with Hotel Friend's booking system, POS, and CRM, creating a fully connected hotel management suite.
Pricing
- Hotel Friend's pricing begins at $5 per user per month, billed annually. It provides access to all features and integrations.
7. Actabl
Actabl is great for making hotel operations smooth and efficient. It's like a superpower for housekeeping staff because it's so good at automating tasks and making everything run quickly and smoothly.
What people really liked about Actabl is how smart it is with workflows.
It knows exactly which tasks to give to which teams, making everything work better and faster. If you own a hotel aiming to make your operations super efficient, Actabl is the way to go.
Key Features
- Real-Time Tracking: Actabl provides real-time tracking to keep you updated on your tasks instantly.
- Intuitive Team Management: The software comes with user-friendly team management tools for easy organization.
- Automatic Task Distribution: Actabl automates task distribution, ensuring that assignments are efficiently and automatically routed.
- Seamless Integration: It integrates smoothly with popular property management systems, enhancing overall functionality.
- Open API for Custom Integration: Actabl offers an open API, allowing for easy customization and integration according to specific needs.
Pricing
- Actabl starts from $10/user/month, making it an affordable choice for many businesses.
8. HelloShift
HelloShift caught our attention because it's all about making guest experiences better.
What sets it apart is its special focus on improving how guests and staff interact, and it does this by providing a platform where everyone can communicate and manage tasks together.
We think HelloShift is perfect for hotels that want to up their game in customer satisfaction. It's designed to help boost those ratings by making sure guests have a great experience.
Key Features
- Staff Collaboration Platform: HelloShift provides a platform for staff collaboration, making communication and teamwork more efficient.
- Guest Messaging: The software includes a feature for guest messaging, facilitating easy and direct communication with guests.
- Task Manager: HelloShift comes equipped with a task manager to help organize and streamline various operational tasks.
- Seamless PMS Integration: It seamlessly integrates with various Property Management Systems (PMS), ensuring smooth operations across multiple platforms.
Pricing
- HelloShift's pricing begins at $7 per user per month, offering an affordable option suitable for hotels of any size.
9. Sweepy
Sweepy is a hybrid solution, interlinking general hotel housekeeping and house-cleaning operations that turns chores into a fun game while keeping you organized.
You get to track your tasks, decide how easy or tough they are, and even set timers to help you use your time wisely.
It's a playful way to manage your cleaning routine, and it's great for teaching kids how to help around the house.
Key Features
- Ranking Board: You get points for every cleaning task you do. The more you clean, the higher you rank on the board. It's like getting a score for your cleaning skills!
- Task Frequency Setting: You can decide how often you want to do a particular cleaning task. It's like creating a schedule for your chores.
- Daily Schedule: The app helps each family member know what they need to clean each day. It's like having a plan for who does what to keep the house tidy.
- Multi-Device Sync: If you have the app on different devices, like your phone and tablet, they can all show the same information. It's like keeping everyone in the loop, no matter which device they use.
Pricing
- Sweepy offers a paid version that starts at $2.99 a month. A free version is also available.
10. Beekeeper
Beekeeper is a hotel housekeeping online tool designed for managing employees who directly interact with customers in various industries.
It helps manage staff in roles like front desk, room service, kitchen, and cleaning.
With the app, managers and employees can discuss and address issues using chats, training videos, and digital bulletin boards. Beekeeper enhances communication and collaboration within the team.
Key Features
- Easy Communication: The app lets managers and employees talk to each other about work using messages, training videos, and digital boards. It's like having a digital space to discuss and solve issues.
- Collaboration: People from different parts of the team can work together easily. Whether it's talking to a colleague or someone from another department, it helps everyone stay on the same page.
- Automated Onboarding: When new people join the team, the app helps them get started without a lot of paperwork. It's a smooth and quick way to bring in new team members.
- Integrations: The app can connect with other work tools and even social media. It's like having everything in one place, making work smoother and more connected.
Pricing
- Pricing is not available, you can contact them and ask for a quote as per your organization's needs.
The backbone of any ongoing hotel operations is housekeeping, and selecting the right tool can make a substantial impact on efficiency, communication, and overall guest satisfaction.
With a hotel housekeeping app, you can effectively implement processes for risk prevention and maintaining cleanliness across your hotel.
11. SafetyCulture
When it comes to using the best hotel housekeeping app, SafetyCulture is a popular go-to platform.
It's an app that helps both managers and staff stay on top of everything. The housekeeping supervisors can utilize SafetyCulture's mobile checklists to check their facilities from anywhere and then submit their reports to the cloud.
This way, authorized workers can view them and paper isn't needed. Frontline housekeepers have a very adaptable tool in the SafetyCulture app's cleaning checklists, which can also be used for managing staff and work logs.
Key Features
- Conduct Routine Inspections: Perform thorough inspections using the hotel maintenance templates or customized checklists that can be found in the Public Library's digital collection.
- Heads Up: Notify employees of any changes to processes or emerging risks so that they can alert management or the appropriate people to take swift action.
- Reports: Draft audit, remedial, or preventive action reports and save them in a safe central location; regulatory offices can look at them when they need proof of compliance.
Pricing
- Free: $0/ user/Up to 10 users
- Premium: $24/seat/month Premium when billed annually
- Enterprise: Ask the vendor
12. Spotless
The iOS-only housekeeping software Spotless is designed to assist users in keeping track of their cleaning duties.
Housekeeping supervisors and people alike may use it to keep tabs on which areas need cleaning and to create reminders.
This hotel housekeeping app comes with plenty of bells and whistles. Take a look at some of the key features below!
Key Features
- Mobile Alerts & Messaging - Whether it's between hotel visitors and staff or between workers and managers, providing real-time information can improve productivity and speed up outcomes.
- Reporting Tool - Get the greatest insight into productivity by collecting and delivering data on staff performance using a wide array of measures.
- Systems Integration - Integrating directly with other systems at each property helps save redundant data input, saves time, and ensures correctness.
Pricing
- Contact Spotless for more information.
13. FieldCamp
One goal of the service scheduling and management software FieldCamp is to encourage employees to use less paper and more efficient time management practices.
Hotels and other hospitality businesses can employ FieldCamp to monitor the whereabouts of their cleaners and assign them to various areas based on the needs of their clients.
Key Features
- Fully Organized: If you're already very organized, or even if you're just starting out, FieldCamp will help you becoming even more so.
- Reports: You can get all the information you need from FieldCamp with just one swipe thanks to its intelligent reports.
- Payments: You can make your consumers feel valued using FieldCamp's payment alternatives and personalized assistance.
Pricing
- Start: $29/month
- Grow: $49/month
- Manage: $99/month
14. Mews
In an effort to streamline the documenting of all housekeeping activities, Mews is a property management system.
With this hotel housekeeping app, employees may keep track of bookings, rooms, and cleaning schedules in the cloud, and any updates made to these items will be reflected instantly.
Managers can keep tabs on their employees' present workload and use this cleaning schedule software to set cleaning periods according to the guest list. Mews also has an app for visitors to download in order to request cleaning or room service.
Key Features
- Reservations Management. Create and manage reservations.
- Front Desk Management. Check guests in and out, issue key cards, schedule wake up calls, or other requests.
- Online Booking.
- GDS/OTA Integration
Pricing
- Start: $29/month
- Grow: $49/month
- Manage: $99/month
15. Jobber
The next software to be a part of our best hotel housekeeping app list is none other than Jobber.
Schedule cleaning chores, send out cleaners, and keep tabs on their progress using Jobber.
Cleaning checklist templates are available in the app, but users also have the option to create their own. Managers can track cleaners' productivity and the time it takes to finish tasks using Jobber. Because Jobber doubles as a dispatch software, supervisors can utilize it to assign workers to tasks and design efficient routes.
Key Features
- Client Manager: No matter where you are—at the office or out in the field—make sure you record crucial customer information.
- Scheduling and Dispatching: Timely and accurate team transportation made possible by real-time, highly adaptable scheduling.
- Invoicing and Follow-ups: Expertly crafted templates, allowing you to send invoices in bulk and automate calendar reminders.
Pricing
- Grow: $349/month
- Connect: $169/month
- Core: $69/month
Most Common Questions Regarding Housekeeping Apps For Hotels
What are the benefits of using a hotel housekeeping app?
Using housekeeping software brings several benefits, such as:
- Better Efficiency: These tools make schedules and assign tasks automatically, saving time on paperwork.
- Instant Updates: Managers and staff can see real-time updates on room statuses, making communication and work smoother.
- More Accountability: When tasks are assigned to specific staff members, it's easier to see who did what and how well.
- Easier Inventory Management: These tools often help keep track of housekeeping tools and cleaning supplies, reducing waste.
- Happier Guests: With faster room turnaround times and smoother operations, guests are likely to have a better experience.
How much does a hotel housekeeping app usually cost?
The cost of housekeeping software can vary a lot, depending on how complicated the software is, the size of the hotel, and the features you need.
What are the common ways these software tools are priced?
Most housekeeping software uses a subscription model. It means you pay a certain amount each month or year. Some charge based on the number of rooms or users, while others have a fixed fee for unlimited use.
What's the typical price range for housekeeping management software?
Prices can start from around $20 per month for basic plans with limited users. For more advanced solutions suitable for bigger hotels, especially hotel chains, prices can go over $500 per month.
Conclusion
Housekeeping apps play a critical role in the management of hotel operations. They contribute to enhanced efficiency, clear communication, and ultimately guest satisfaction.
As modern businesses seek the best solutions for their hotel housekeeping needs, Xenia stands out as a go-to option. With its user-friendly interface, robust task management features, and commitment to optimizing workflows, Xenia emerges as a leading choice for businesses striving for excellence in hotel housekeeping management.
Housekeeping FAQs
What are the key responsibilities of a housekeeping department in a hotel?
The housekeeping department in a hotel is responsible for maintaining cleanliness and order throughout the property.
It includes cleaning guest rooms, and public areas, and managing laundry services. Housekeeping staff also ensure that guests have a comfortable and hygienic environment during their stay.
How often should housekeeping tasks be performed in a hotel?
The frequency of housekeeping tasks varies, but common practices include daily cleaning of guest rooms, regular maintenance of public areas, and scheduled deep cleaning of carpets and upholstery.
Hotels often establish cleaning schedules to ensure that all areas are consistently maintained.
What is the significance of implementing housekeeping management software in a hotel?
Hotel housekeeping apps help streamline operations by automating task assignments, tracking staff performance, and maintaining digital checklists.
It enhances communication, reduces mismanagement, and contributes to improved guest satisfaction.
Streamline Hotel Operations, Maintenance and Quality Assurance with Xenia
Xenia unifies daily operations, maintenance management and quality assurance to help General Managers ensure teams and facilities are effective and efficient.
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Our customers love Xenia's robust use cases including:
Daily Operations
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
💪 Team Accountability
Defeat pencil whipping and disorganized responsibility assessments by standardizing operations with Xenia. Chat with teams on any device, track time, collect photos, and ensure high quality work.
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
Maintenance Management
🛠️ Work Orders
Create work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
🧰 Preventive Maintenance
Create a preventive maintenance calendar to ensure asset uptime is not compromised. Attach images, templates, videos and notes to every task and assign to a team or individual for completion.
📲 QR Codes
Generate and attach QR codes to equipment and facility locations to enable fast and accurate inspections and data logs.
📁 Equipment Work History
View work history for every asset and sub asset in Xenia. Review performance data and enable corrective actions to improve your operation.
Quality Assurance
👍 Brand Standards
Put your brand standards in a clear and operational checklist to be attached to work assignments.
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step. This allows you to trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
✨ Corrective Actions
Operationalize inspections with fast work order assignment arising from a failed inspection step. All corrective data is stored in the checklist submission for auditing and accountability.
📋 Analytics and Reports
View live dashboard summaries of tasks, employee performance, template submissions and more. Filter, organize and export compliance reports to PDF and Excel formats to simplify compliance management.
Streamline All Your Hotel Housekeeping Operations With Xenia Today
Hotel maintenance and general housekeeping activities are chaotic at best, especially when simultaneous processes have to be handled.
We get it!
It's time to streamline all your simultaneous hotel work orders, processes and workflows with the best hotel housekeeping software!
Our customers love Xenia's robust use cases including:
🛠️ Hotel Work Orders
Create hotel work orders with associated team, asset, location, priority, category and due date. View live progress reports on each work order, chat with teams, and review resulting template submission, images and notes to improve operations.
✔️ Checklists & SOPs
Create checklists, SOPs, Inspections and Data Logs to power accountability, training and staff clarity on every task.
📆 Recurring Tasks
Create recurring schedules for daily opening and closings, performance review meetings, inspections, cleanings and more.
📲 Chats & Announcements
Centralize team communications with in task chats, one-on-one chats, team messages and company wide announcements
📊 Team Performance Reporting
Use Xenia's analytics dashboards to view staff work reports. Filter by asset, location, category or due date and export the report in PDF or Excel
🔎 Smart Inspection Workflows
Xenia's operations template builder has built in conditional logic into each step.
Hotel managers can trigger actions based on a form response such as creating a corrective action on a failed inspection step, sending a notification to management for out of range meter readings, and much more.
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