14 Best Corrective Action Tracking Software For Small Businesses In 2024

Published on:
February 28, 2024
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It’s no secret that compliance has become a critical factor and is changing at a rapid rate. According to Thomson Reuters, 62% of businesses had significantly invested in their compliance budgets in 2022. 

And this number is expected to rise in 2024 and the years that follow.

For any business, getting through your job list each day is not the only thing that matters; complying with set industry standards is equally important to the success of your small business. 

Often, management tends to get lost in the seemingly endless sea of tasks, and in the hustle and bustle of running things smoothly, quite a few standard protocols end up being overlooked. 

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In simple terms, Corrective and Preventive Actions (CAPA) constitute the various methods employed by a business to address any issues in their operations as well as their root causes, whether they are products or services.

And when these issues are being addressed and kept on record, businesses are able to address these issues proactively the next time they come knocking.

Many organizations have started to adopt CAPA management software in recent years to ensure that managers can analyze these incidents and devise strategies to prevent them from happening again. As a consequence, organizations can more effectively manage their quality control operations.

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14 Best Free Corrective Action Tracking Software in 2024 

Let's double down on some of the best corrective action tracking software to date for streamlined operations and optimal performance.

1. Xenia - Overall No. 1 Online Corrective Action Tracking App For Businesses

Xenia is a versatile all-in-one Corrective Action Tracking Software designed to help small businesses manage their service operations more efficiently than traditional methods. 

Our Corrective Action Software is also not only about showcasing a feature-centric approach to CAPA management, but it's also about affordably with plans that suit you!

With Xenia, you can take a proactive approach against failed inspections or identified hazards with our custom corrective action workflows that provide an end-to-end data trail for compliance and operational improvement.

You can also transform your identifiable issues into actionable tasks via work orders through a process of identifying failed inspection steps and streamlining the corrective action assignment process.

Key Features 

  • Corrective Action Assignment: Create a work order from the failed inspection step and schedule work or assign it to teams for completion.
  • Corrective ActionsIssue Identification: Set up and conduct detailed inspection audits with if/then logic, conduct inspections on mobile and record images, notes, & data
  • Analytics Reports: Save all corrective action data with the original identified issue and share reports online with a URL link.
  • Incident Reports: Create extensive incident reports, Hazard reports, and Near-miss reports compiled in a log book.
  • Real-Time Updates: Xenia offers real-time notifications and updates, ensuring all team members are synced and aware of the task status.
  • Scalability: Digital workflows can adapt and scale according to your business needs. As your operations expand, Xenia seamlessly accommodates more data, tasks, and users.


  • Free Forever: Starting at $0, for up to 5 users with access to all the basic features!
  • Starter Plan: Starting at $99/month for the first 15 users, includes a work calendar view, work reports,  template reports, sub-assets, and sub-locations.
  • Premium Plan: Starting at $199/month for the first 15 users, includes reporting dashboards, time and cost tracking, template branding, public form submissions, automated templates, and more.
  • Custom Plan: You get unlimited users, a dedicated account manager, onboarding and implementation, and integrations. 

For more details, go ahead and Book a Free Demo Today

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Starter for $99/month for the first 20 users (with free trial period)
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Free Version:
Available for up to 5 users
Premium for $99/month for the first 20 users (with free trial period)
Supported Platforms:
Available on iOS, Android and Web
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2. Sitemate

Simplify is a user-friendly corrective action request software that can help you automate how your teams organize, control, and track corrective and preventive actions to boost conformance and compliance.

The highlight feature of Sitemate is its app, which is a free application that serves as the field access point for the workforce - Labour, Machine Operators, and Trade personnel - as well as any site visitors or external parties, enabling data collecting and attendance tracking.

Sitemate focuses on building powerful cloud-based software you can use to improve your processes instantly.

The best part? Employees can interact with forms by scanning their ID, obtaining web links, or scanning QR code posters.

Site sign-ons, inductions, timesheets, prestarts, toolbox lectures, and more!

Key Features 

  • Smart Forms & Field Records: Required fields, conditional logic, automatic formulas, photo stamping, location tagging & more
  • Real-time Analytics: Get information displayed in real-time on dashboards to track quality, safety, commercial, production, and other metrics or KPIs.
  • Automated Workflows: Set up simplified approvals or multi-stage procedures to ensure that everything vital is noticed, timely, and done correctly.


  • 30-day Free Trial: Free & Unlimited for 6-10 users
  • Standard Plan: $31.98 for 6-10 users
  • Pro Plan: $50.70 for 11-30 users
  • Enterprise Plan:  $63.23 for 11-30 users

3. Intelex

Intelex is an (EHS) software designed for CAPA in numerous fields, including organizations with complex requirements such as water quality management, waste management, and permit management. 

Intelex's flexible, scalable software solutions allow businesses to meet the demands of small companies with a few users all the way up to huge worldwide organizations with thousands of users spread across different locations.

The solution assists with paperwork, training, audits, inspections, and risk assessment, as well as a full CAPA suite for dealing with nonconformance concerns.

It is a highly sophisticated and extensible platform for multiple industries that provides multi-lingual support for global organizations.

Key Features 

  • Increased Productivity: Data collecting technologies that are easy to use, standardized reporting formats, and mobile capabilities enable staff to begin and monitor remedial actions.
  • Build a Quality Culture: Dashboards and bulletins that can be customized to communicate statistics and significant lessons gained throughout the nonconformance process to keep all stakeholders informed.
  • Implement Corrective Actions: Create standardized corrective action plan templates to prevent problem recurrence, quantify the cost of quality, and record critical learnings for future use.


  • Intelex offers a free trial as well as flexible pricing options based on your organization's unique needs. You will have to contact them for a quote.

4. ProActive

ProActive is a useful program that can help organizations decrease nonconformities and failure while enhancing the overall performance of their business process. 

This CAPA program may be used for root cause analysis, nonconformance resolution, performance reporting, and other purposes.

Using Pareto top loss charts, this program is useful for determining root cause codes and action log kinds. These diagrams depict expensive nonconformities and process improvement challenges. 

Key Features 

  • Compliance Dashboard: Using your ProActive dashboard, you can keep track of essential activities and performance concerns. 
  • Capa Corrective And Preventive Action Logs: Corrective and preventative measures that are targeted - action logs based on CAPA.
  • System Records: Using ProActive system records, keep, refer to, or URL link compliance proof.


  • Document Manager: £119.00 Per month/ Up to 7 user licenses
  • Performance Leader: £163.50 Per month/ Up to 12 user licenses
  • Business Manager: £249.00 Per month/ Up to 25 user licenses

5. Adaptive CAPA Manager

When you incorporate Adaptive CAPA Manager into your organization, it will automate your processes and ensure that there are no non-conformances. 

This program automates the assignment, reporting, investigation, and permission for corrective actions, as well as error-proofing the full CAPA control. 

When you use the tool, you can feel certain that your company will satisfy the criteria of all quality management standards, such as 21 CFR part 11, ISO 9100, TS 16949, and others. 

Key Features 

  • Compliance Automation: It error-proofs the control of the entire CAPA process, from initiation to investigation and all the way through to closure.
  • CAPA Cloud: Connect your teams, distant locations, and supply chain with ease with a single corrective action system.
  • System Records: Geographically dispersed groups can work together with ongoing records while remaining connected.


  • Starting Price: $12.49 per user/month
  • Free Version: Available
  • Free Trial: Available

6. QT9 QMS

QT9 QMS's CAPA management software is an amazing solution for automating CAPA operations and improving your quality management system.

This all-in-one solution allows you to monitor corrective actions and connect CAPA data to most QT9 modules. 

The user-friendly reporting via charts and graphs may aid you with smooth data mining and analysis. The program enables for the construction of an endless number of custom fields and keeps track of your company's important data. This program makes sending emails and adding files for all tasks simple.

Key Features 

  • Unity to Drive Results: To improve ISO and FDA compliance, centralize quality management activities. Easily monitor compliance activities and audits on a centralized platform to maintain uniformity across your firm.
  • Global Infrastructure: For more control, manage worldwide company-wide projects on a single platform. Align your company's quality management systems with best practices in the industry.
  • Modernize Quality Management: To optimize your ROI, use quality management software to automate manual operations and remove paper forms. Capture electronic clearances using FDA 21 CFR Part 11 compliant electronic signatures.


  • Free Quote: Available
  • Free Trial: Yes

7. SmartProcess

SmartProcess could help you achieve long-term improvements in your products or services.

It will help you identify all mistakes and nonconformances, implement sound corrective and preventative action plans, and reduce the chance of their recurrence. 

With this solution, being compliant with ISO 13485 is simple while avoiding variances. The web-based interface is simple to use. It has clever workflow capabilities that are very useful for strategic and systematic CAPA management. You can also change input forms and personalize the procedure.

Key Features 

  • Process Management: Model processes manage documents and publish them with a approved workflow.
  • Workflow Automation: Create workflows using input masks and use them to automate processes, activities, and forms.
  • Quality Management: Processes, records, complaints, audits, actions, CAPA, dangers, test equipment, and qualifications are all addressed.


  • Free Quote: Available
  • Free Trial: Yes

8. ComplianceQuest

ComplianceQuest is a highly regarded CAPA management software that controls all of your CAPA procedures while driving your company toward continual improvement. 

The tool can be used in a range of sectors, including engineering, manufacturing, healthcare, and supply chain. It uses AI to recognize patterns early on and organize your action plans appropriately, in addition to performing other critical responsibilities. 

Key Features 

  • Scalable Cloud Platform: With ComplianceQuest's contemporary cloud technology, you can streamline and safely expand complicated supply chain and supplier networks.
  • Advanced Dashboards: Get actionable insights with ComplianceQuest's efficient reporting, dashboarding and querying engine.
  • Accessibility: Access ComplianceQuest anywhere, whenever, and on whatever device you like, with full access to reports, approvals, record views, reviews, alarms, and more.


  • Free Quote: Available
  • Free Trial: Yes

9. Sprinto

Sprinto is an intuitive and powerful compliance automation platform that helps your business with risk management, comprehensive security compliance, real-time mitigation of disruptions, strengthening of cybersecurity posture, and fulfillment of federal compliance requirements.

A single dashboard is all you need with Sprinto's seamless cloud integration to consolidate risk, map controls at the entity level, and execute fully automated tests. 

Key Features 

  • Automate Compliance Workflows End-To-End: Streamline compliance, take away manual efforts, and help your teams fulfill compliance tasks faster. 
  • Integrated Audit Success Portal: Tailored to the compliance audit process, Sprinto naturally orchestrates compliance programs that are auditor-friendly while also provisioning to let you onboard an auditor of your choice or one from Sprinto’s audit network to complete audits asynchronously and fast.
  • Continuous Control Monitoring: The key to passing audits and meeting compliance requirements is constant vigilance over security measures. Whether you're looking to monitor security measures at scale or down to the entity level, Sprinto has you covered.


  • Free Quote: Available
  • Free Trial: No

10. ETQ Reliance

The cloud-native quality management software ETQ Reliance is driven by an agile electronic platform that can adapt to your specific environment. It has 40+ best-in-class apps.

Moreover, corrective action features are a part of something that this program offers in general.

It has capabilities like automating workflows, recording incidents, managing risks, and determining underlying causes.

Key Features

  • Quick and Optimal: When it comes to implementing a quality management system (QMS) that works for your business, ETQ is your go-to partner.
  • On-demand Training: This is the only software for quality management systems that lets you learn at your own speed while also connecting you with other quality advocates.
  • ETQ Reliance: An agile platform that runs forty or more best-in-class applications drives cloud-native quality management software.


  • The cost of ETQ Reliance is based on the number of concurrent users

11. TrackWise

Moving on with our best corrective action software recommendations, we've got TrackWise.

It's an advanced enterprise quality management system (EQMS). It offers resources for handling quality issues and non-conformances, including methods for detection, investigation, and resolution.  Users are able to utilize quality data to improve company-wide performance and foster a culture of quality via comprehensive reporting and sophisticated analytics across all quality processes.

Key Features

  • Process automation: Trackwise Digital classifies quality events and complains automatically. It's software for quality management. 
  • Systems integration: With Trackwise Digital's cloud-based infrastructure, your company data is accessible from any device with an internet connection. 
  • Deep analytics: You can rely on the program to provide you with thorough and up-to-date business reports. After that, these metrics will be readily available for examination and inspection using the search navigation options. 


  • Free Quote: Available
  • Free Trial: No

12. Qualio

For businesses in the healthcare and life sciences industries, Qualio has developed one of the best corrrective action tracking softwares that streamlines and automates manual processes to guarantee the delivery of top-notch goods and services while staying in line with all applicable regulations.

Key Features

  • Ready-To-Go Regulatory Content: Quickly and easily meet FDA and ISO requirements with the use of pre-configured templates and paperwork.
  • Quality Assurance: Make sure you reach and even surpass your QA objectives by collaborating with our team of seasoned quality professionals.
  • Workflows: Create a compliant CAPA workflow process with designated action pathways for non-conformances, deviations, incidents, near-misses, complaints and more.


  • Free Quote: Available
  • Free Trial: No

13. Intellect QMS CAPA Software

Intellect QMS has improved its platform with a new version that was just released to the market.

It is now easier to configure for convenience of use and provides mobile connection with offline capabilities.

Even in outlying areas, businesses may implement their CAPA strategies and check for compliance.

Key Features

  • Automate Notifications and Reminders: Stay on track with email alerts that keep everyone informed and accountable.
  • Customize your CAPA Workflows: Customize reports and forms to fit your specific company or government requirements with ease.
  • Work on CAPAs Anywhere, On Any Device: Use your PC, tablet, or mobile device to review tasks and complete approvals.


  • Free Quote: Available
  • Free Trial: No

14. BizMine

Also known as BizMine QMS, the program's a reliable corrective action tracking tool.

Access tasks and approvals from any device, anywhere. Use a single intuitive platform to optimize all of your operations in terms of safety, environment, and quality.

To meet your specific requirements, we deliver a smart, preconfigured solution.

As one of the best and free corrective action trakcing software, this platform comes with plenty of key features that are worth exploring.

Key Features

  • Root Cause Identification & Risk Assessment: Software features include the ability to detect, evaluate, and trace possible interruption sources. It also has risk assessment capabilities that may be used to prioritize various remedial measures.
  • Customizable CAPA Forms: Customizable CAPA forms for executing and recording corrective action plans are available on the platform. For more thorough documentation, users may attach supplemental files like reports or photos.
  • Effectiveness Measurement: BizMine includes features for assessing the effectiveness of implemented CAPAs. Should the effectiveness be below satisfaction, it has a loopback mechanism to allow further corrective actions.


  • Free Quote: Available
  • Free Trial: No

What is Corrective Action Tracking Software?

CAPA management software is a management tool that assists a business in identifying, predicting, and mitigating issues such as noncompliance and nonconformities that disrupt the operation and result in heavy losses. 

As an integral part of QMS, CAPA System Software is designed with the goal of ensuring and giving priority to the exceptional product and service quality of the organization. The software is also an important component of the EHS platform since it assists in lowering internal risks, eliminating hazards, and ensuring employee well-being.

How a Corrective Action Software Can Help You Improve Quality?

Several features in Corrective Action Tracking Software make your quality management efforts more effective and efficient. 

The key features delivering these benefits include:

Cost Benefit

Although manual corrective action procedures come with a lower upfront cost compared to softwares, as the scale of the operation, they become more and more resource-intensive, requiring time and effort for data collection, documentation, and evaluation.

As for Corrective action software free, there are platforms like Xenia that are completely free and let you capitalize on efficiency gains, making it a more effective choice in the long run.

Automated Data Input

CAPA processes are heavily focused on accurate data entry. After all, effective quality control comes from effective documentation from start to end and requires data to be extracted from different departments like supplier management, auditing, design controls, and risk management. 

Therefore, the different factory personnel should be able to capture data and production metrics efficiently.

The most advanced Corrective Action Tracking Software offers a more seamless and efficient data entry mechanism through automated processes. 

Comprehensive Reporting

A good CAPA software aims for continual improvement in the production process; thus, quality incidents must be recorded as thoroughly as possible.

The type of information that is recorded includes data for describing and tracking quality events. These reports also provide information on assigned individuals, as well as incident identification and resolution goal dates.

Compatibility with Quality Management Systems

Quality and compliance issues are rarely isolated incidents. Therefore, managers must take into consideration how the information is collected and analyzed from different points of failure along the line.

A CAPA management solution must be integrated with quality management systems (QMS). Effective CAPA systems are QMS-compatible, allowing access to a massive reservoir of quality-focused production data.

CAPA systems, via their analytical function, give actionable information for quality managers to make educated choices about corrective and preventative measures.

In a Nutshell | Try One, Or Try Them All!

An ideal CAPA management software simplifies the stress of delegating tasks, monitors employee productivity, boosts collaboration and communication, and allows businesses to focus on their growth and contribute to long-term success.

Depending on your requirements and preferences, any Corrective action tracking software on this list could be the answer you've been searching for.

Overall, an all-in-one team management system like Xenia is outstanding for a lot of small businesses. With features like shift notes, you can be confident that every assignment goes complete and every employee misses an essential event that day. 

And there's no need to waste time adjusting to new procedures when Xenia can easily integrate into the way you currently conduct business.

Don't stress out about whether or not you completed everything on your list; instead, rely on Xenia to guide you to the answer.

Frequently Asked Questions

What is Corrective Action Tracking?

The detailed process of recording, overlooking, and following up on the steps taken for the purpose of correcting a problem or a nonconformance is defined as Corrective Action Tracking.

The first step of this process involves defining the problem, evaluating the cause and the effect, developing and implementing a solution, evaluating the effectiveness, and preventing recurrence.

What is the Difference Between Correction and Corrective Action?

It’s important to note that the two are very different.

According to ISO 9000:2015, Correction is defined as an action undertaken to eliminate a detected nonconformity. At the same time, corrective action is a more proactive approach to eliminate the cause of nonconformity and prevent recurrence.

Corrective Action and Correction are both equally important components of management systems that help organizations pin down, address, and prevent issues to ensure ongoing process improvement; however, Corrective Action is not always needed; sometimes, a Correction alone is enough to address a Nonconformity.

What Does CAPA Mean?

CAPA stands for corrective and preventive action, which is a type of subsystem that gathers information, evaluates information, identifies and investigates problems, and takes appropriate and effective corrective and preventive action to prevent their recurrence. 

It also entails fact-checking corrective and preventive actions before communicating them to responsible parties, providing relevant information for management review, and documenting these activities, all of which are critical in dealing effectively with product and quality problems. 

What Does CAPA Stand for in Quality?

As per the quality standards, CAPA is a program that's specifically designed to address unforeseen circumstances, take extensive measures to solve them and eliminate them from ever happening again. 

As a part of the ISO quality system, CAPA is a required part and is a crucial part of TQM practices, which allows businesses to reach their goal of zero defects.

According to ISO 9001, a firm must examine the functioning of a preventative action that has been taken as well as check its goals in order to enhance the operation of the CAPA. A closure time should be set in order to assess and evaluate the efficacy of preventative activities.

What is CAPA Management Software?

CAPA is an abbreviation for corrective and preventive actions. Corrective and Preventive Action (CAPA) software is used for the purpose of improving an organization's operations to reduce and eliminate undesirable situations like errors and non-conformities. It is typically used in connection with quality assurance.

Such types of softwares aid businesses in identifying, predicting, and correcting defects and nonconformances that prevent your services from meeting customer requirements.

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