5 Qualities of the Best Airbnb Management Companies‍

Updated on:
March 11, 2023
Published on:
March 11, 2023
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When it comes to managing your vacation rental property, you want the best Airbnb management companies on your side. 

Sometimes you just need a cleaning and maintenance management app, but whether managing multiple properties or handling guest inquiries and reservations, it can be challenging and time-consuming to run an Airbnb.

That's where Airbnb management companies come in. These companies take on the day-to-day operations of your vacation rental property, allowing you to focus on other essential tasks. 

But with so many options, how do you know which is the best fit for you? 

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Whether you're new to property management or an experienced pro, this information will be valuable in taking your business to the next level.

Property Management is the Lifeforce of Your Listing

Property management is the process of managing and maintaining a rental property, such as an apartment building, condominium complex, or single-family home. Property management companies or individual property managers oversee the property's daily operations, including marketing and advertising to attract tenants, screening tenants, collecting rent, handling maintenance and repair requests, and enforcing lease agreements. Property management can be full-time, especially for property managers who oversee multiple properties. You can work for property management companies or work as an independent contractor. 

Becoming a property manager can be a rewarding career for individuals who enjoy working with people, have good organizational skills, and can multitask effectively. As an Airbnb host, it’s critical to understand the significance of property management.

Why it is crucial to maintain your Airbnb


Guests want to feel comfortable and at home when they stay at an Airbnb. A well-maintained Airbnb is clean, safe, and comfortable, which can help guests feel more at ease and enjoy their stay more.


A well-maintained Airbnb is also a safer Airbnb. Regular maintenance and repairs can help prevent accidents and injuries, which can be especially important for guests with children.


The quality of an Airbnb property is one of the main factors that guests consider when leaving ratings and reviews. A well-maintained Airbnb is more likely to receive positive ratings and reviews, which can help attract more guests in the future.

Return on investment

Investing in regular maintenance and repairs can help preserve the value of an Airbnb property and increase its return on investment over time.

Legal compliance

In some cases, local laws and regulations may require that Airbnb properties be maintained to specific standards. Failing to meet these standards could result in fines or other penalties.

If you aren’t interested in DIY property management, Airbnb property management companies can be a valuable partner in helping you effectively manage your Airbnb property and increase your profitability. 

Why Should You Choose an Airbnb Management Company for Your Airbnb

Airbnb property management companies aren’t cheap.  In fact, these companies can eat up to 40% of your rental profits. 

Signs you need a management company

There are several situations in which it might be a good idea to hire an Airbnb property management company:

If you are new to Airbnb

If you are new to Airbnb and are not familiar with how the platform works or how to manage a property, a property management company can be a valuable resource. They can handle everything from setting up your listing to managing bookings and communicating with guests.

If you are too busy

If you have a busy schedule and do not have the time to manage your Airbnb property yourself, a property management company can take care of everything for you. This can be especially helpful if you have multiple properties or only rent your property occasionally.

If you are not comfortable handling guest interactions 

If you are not comfortable interacting with guests or handling guest issues, a property management company can take care of these tasks for you.

If you are not located near your property

If you are not located near your Airbnb property, it can be challenging to manage it effectively. A property management company can handle everything on-site, so you don't have to worry about it.

If you want to maximize your income

A good property management company can help you maximize your income by pricing your property competitively, marketing your property effectively, and handling bookings efficiently.

Hiring an Airbnb property management company can be a good idea if you want to take the stress out of managing your Airbnb property and ensure that it is well-maintained and run efficiently.

Investing in a property management team can take your Airbnb property to the next level in a number of ways.

Benefits of an Airbnb Management Company

Time Savings

Managing an Airbnb property can be a time-consuming task, especially if you have multiple properties or a high volume of bookings. A property management team can handle the day-to-day tasks and free up your time to focus on other vital tasks or pursue other business ventures.

Increased Revenue

A property management team can help optimize your pricing and marketing strategy to increase your bookings and revenue. They may have experience with data analysis and market research to help you set competitive pricing and target the right audience of potential guests.

Enhanced Guest Experience

A property management team can help you provide a high level of service to your guests, which can lead to positive reviews and repeat bookings. High reviews = high occupancy rates. They can handle guest inquiries and concerns, coordinate cleanings and maintenance, and provide concierge services to ensure your guests have a positive experience.


A property management team can help you maintain professionalism and ensure that all tasks are completed to a high standard. This can help you build a strong reputation as a host and attract a wider audience of potential guests.

What Services do Airbnb Managers Provide?

But what exactly do Airbnb management companies do?

💻 Listing & Marketing

One of the critical services that Airbnb management companies offer is creating and managing your property listing on Airbnb. This includes taking professional photographs, writing compelling descriptions, and setting competitive pricing. They will also promote your property, including marketing it through various channels to reach a broad audience of potential guests.

🧽 Cleaning

Airbnb management companies also typically handle the cleaning of your property before and after each guest stay. This includes washing linens and towels, vacuuming and dusting, and restocking amenities. Some companies may also offer additional cleaning services, such as deep cleaning or laundry services, for an additional fee.

🧰 Maintenance

Proper maintenance is essential for keeping your property in good condition and ensuring that your guests have a positive experience. Airbnb management companies will handle tasks such as checking smoke and carbon monoxide detectors, handling minor repairs and ensuring that all appliances are in working order. They may also have relationships with local vendors and contractors to handle any larger repairs or maintenance issues that may arise.

📦 Concierge / Inventory

Another service that Airbnb management companies offer is acting as a concierge for your guests. This can include answering questions about the local area, making recommendations for activities and restaurants, and providing assistance with any issues that may arise during their stay. They may also be responsible for managing the inventory of your property, including stocking amenities and supplies.

Airbnb management companies provide a range of services to help you effectively manage your vacation rental property and provide a high level of service to your guests. By partnering with a reputable and experienced company, you can trust that your property is in good hands and that you are getting the maximum return on your investment.

5 Qualities of the Best Airbnb Management Companies

💪 Reliable Labor Force

A reliable labor force is crucial for ensuring that your property is well-maintained and that guests have a positive experience. Look for a company with a low turnover rate, which indicates that they have a stable and experienced team.

🤝 High Accountability

The best Airbnb management companies have high accountability and take responsibility for their actions. They should have systems in place to track and resolve issues quickly and efficiently, and they should be able to provide documentation and reports to show their progress.

💻 Optimized Systems

The best companies will have optimized systems to streamline processes and increase efficiency. This can include everything from scheduling and communication tools to inventory management and maintenance systems.

📲 Responsive Communication

When issues arise, you want a company that is responsive and able to provide fast turnarounds. Look for a company that can provide immediate answers to questions and has a track record of proactive action to prevent problems before they occur.

🛠️ Proactive Action

In addition to being responsive, the best Airbnb management companies are proactive in managing your property. This includes regularly checking in with you to keep you informed of any issues or concerns and taking a hands-on approach to addressing any problems that may arise. They should also have standards and procedures in place to ensure that your property is adequately maintained and that inventory is restocked as needed.

Use Xenia for Airbnb Management Optimization

Xenia is a comprehensive and user-friendly platform that offers a range of features to help property managers manage their properties more effectively. 

With Xenia, these professionals can communicate with their team and guests, manage bookings and payments, and track maintenance activities all in one place. 

Xenia centralizes Airbnb cleaning and maintenance management

Task Management

Xenia includes a task management system to help you keep track of cleanings, concierge services, and other important tasks. You can assign tasks to team members and set deadlines to ensure everything is completed on time.

Work Order Management

Xenia also includes a work order management system to help you keep track of maintenance requests and issues. You can create work orders, assign them to team members, and track their progress to ensure that everything is being handled promptly and efficiently.

Preventive Maintenance Calendars

In addition to work order management, Xenia offers preventive maintenance calendars to help you proactively address potential issues before they become a problem. You can schedule regular inspections and maintenance tasks to ensure that your property is well-maintained and in top condition.


Xenia includes two different types of inspections: library inspections and builder inspections. Library inspections allow you to create a list of items to be inspected and checked off, while builder inspections allow you to create custom inspections with multiple sections and items.

Standardized Processes

Xenia helps you standardize your processes and ensure that everything is being done consistently across your team. You can create checklists and procedures to ensure that tasks are completed correctly and in accordance with your standards.

Team Chats

Xenia includes a chat feature to help you communicate with your team in real-time. This can help coordinate tasks, share updates, and solve problems quickly.


Xenia offers a range of reports to help you track the performance of your property and your team. You can view reports on tasks, work orders, inspections, and more to get a clear picture of project status.

Mobile App

Xenia's mobile app was designed with the frontline in clear view. With an intuitive interface, Xenia helps teams to complete work, collect data, and communicate effectively. With work order creation as simple as snap with camera and assign, Xenia is perfect to Airbnb maintenance.

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