Ramp up your retail audit game by boosting standards across every single location!
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- Define standards and execute audits to the highest standards
- Attach Asset, Location, Category & Priority
- Create Store Tasks From Image
- Monitor Simultaneous Activities Every Step of the Way
- Delegate and Oversee Maintenance activities
- Route Tickets To Appropriate Departments
- Real-time Mobile Notifications
- Log and Route Any Issue and Avoid Near Misses
- Create audits, Conduct Inspections, & Keep Tabs On Ongoing Processes With Logs, SOPs and Checklists
- Public Link For Guest Submissions
- Live Progress Dashboard
- PDF & Excel Reports
- Hundreds of Ready-to-Use Retail operations templates
- Save and Customize to Your Liking
- Assign to Teams or Distribute Public Submission URL
- Inspection Templates with If/Then Logic in Steps
- Trigger Follow-up questions
- Trigger Notifications and Corrective Actions
- Review Templates Submissions for Failed Steps
- Schedule or Assign Corrective Actions
- Connect Resolution to Issue Identified for Analysis
- View Every Ongoing Store Task
- View Asset Task Schedules
- Store Images of Asset
- Track Cost of Maintenance
- Individual and Team Chats
- Company Announcements
- In-task Chats for Teamwork
- Secure Message History
- Store Tasks Summary Table
- Analytics Dashboards
- Easy Filter, Sorting & Drag and Drop Organization
- Export Reports to PDF & Excel
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Elevate standards across all your locations effortlessly!
Streamline operational processes & deliver a consistent customer experience
Conduct multi-location inspections & audits with SOPs & checklists in minutes
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Try Xenia Out For Free and Streamline Operations
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Enhance speed & quality with proactive territory management
Master in-store process execution to empower field teams
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Keep your entire retail business in sync, ensuring a consistent customer experience
Growing with 10,000+ customers, rapidly!
"Xenia streamlined our digital operations, eliminating the constant chatter over email and text messages while centralizing our standard operating procedures & alerts.”
"Safety and operating procedures are absolutely critical for us. Xenia makes it extremely easy to use with as much flexibility as you could ever need."
“Getting all of our employees across multiple locations to adhere to daily processes has been a challenge. Xenia’s checklist scheduling features have essentially eliminated that concern.”
“The gamechanger for us was how quickly our employees were able to start using the solution; we all feel empowered by the speed of reporting an issue or completing an inspection right from the Mobile App.”
"Xenia has been pivotal in optimizing our daily operations, ensuring each location upholds our high standards of service and safety.”
Frequently Asked Questions
Got a question? Find our FAQs here. If your question hasn't been answered here, contact us.
What are the common problems in conducting retail store audits?
Depending on your retail business, audit related issues might be different. However, from a common perspective, they could be along the lines of inconsistent data collection due to paper based human errors.
Time consuming processes and overall difficulty in managing retail teams spread over multiple locations contributes to the overall list of issues.
What are the essential components of a retail store audit activity?
The essential components of any type of retail audit or inspection are attributed to locatin, in-store issues, demographics and etc. to ensure that everything is cohesive, and relates to increasin business scalability.
On top of that, any audits conducted are not only meant to enhance back of the house operations, but also ensure a consistent & delightful customer experience.
What role does task management play in retail execution operations?
Task management is pivotal in retail business execution as it ensures that all necessary activities are identified, assigned, and completed efficiently.
As a result, by utilizing task management tools, businesses can streamline workflows, track progress in real-time, prioritize tasks based on urgency, and hold teams accountable for their responsibilities.
How can multi-location retail businesses ensure accountability in retail audit related processes?
Retail businesses can ensure accountability in audits, inspections and any other activity through the standardization of how each process is carried out.
If you were to switch over a digitized retail software, you'd be able to better manage multiple outlets in different locations.
As a result, you can expect strong internal teams, a 360 degree view of ongoing processes, store all your retail audit data in a secure online location, and automate overall operations to eliminate friction.
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