Slim Chickens

AZ Slims, a multi-unit franchisee operating Slim Chickens fast-casual chicken restaurants, partnered with Xenia to modernize the audit processes and field reporting operations at its locations.

By transitioning from a legacy tool and manual workflows, AZ Slims centralized its quality assurance programs, including HACCP line checks, Steritech food safety audits, and Ops Excellence assessments, into a single, configurable platform. The result: cleaner data, custom reporting dashboards, and a scalable operational foundation across its restaurants.

AZ Slims evaluated its options after identifying critical limitations in its existing operations tool. The team needed a platform that could go beyond basic checklists. They required the ability to build and categorize complex audit templates, generate meaningful cross-location reports, and give leadership a real-time view into how their locations were performing across multiple quality dimensions.

After assessing available solutions, AZ Slims selected Xenia for its combination of configurable audit templates, robust reporting infrastructure, and the flexibility to adapt workflows to the group's specific operational standards. The team viewed Xenia not just as a replacement tool, but as a long-term partner capable of growing alongside their locations.

Building a Foundation for Consistency Across Locations

AZ Slims used its Xenia implementation to systematically digitize and refine each of its core audit templates.

The team worked through its Steritech Food Safety audit, HACCP line checks, and Ops Excellence assessment, categorizing every question to enable meaningful data segmentation and reporting. This process ensured that every flagged item could be traced to a specific operational category, transforming raw audit data into actionable intelligence.

One example of this precision: the team restructured their speed-of-service tracking to accurately capture drive-through lane total times, converting a previously ambiguous metric into a clear yes/no threshold tied to a 4-minute, 30-second standard, with a comment field for GMs to log the actual time on record.

This kind of configuration work, applied carefully across hundreds of audit questions, means AZ Slims can now surface and compare performance trends across its locations at a glance.

Custom Dashboards That Tell the Full Story

With audit data properly categorized, AZ Slims leveraged Xenia's custom analytics tools to build tailored reporting views for ownership and operations leadership.

Rather than relying on generic dashboards, the team constructed dedicated report modules for each audit type (Steritech, HACCP, and Ops Excellence) so leadership can quickly switch between views and zero in on the metrics that matter most.

The dashboards surface completion rates, flagged issue trends by category, audit scores, and location-level performance data, all updated in real time. These views are set as the default home screen for the owner role, giving leadership an immediate operational snapshot every time they open Xenia.

Scheduled email reports are also being configured to deliver completion data directly to General Managers, ensuring accountability flows to the store level without requiring manual follow-up.

Xenia Tools

• Customizable audit templates for HACCP, Steritech, and Ops Excellence assessments
• Issue categorization and flagging for real-time compliance tracking
• Custom analytics dashboards with role-based reporting views
• Scheduled email reporting for GMs and operations leadership