The retail execution platform
Ace Retail Operations App

Zipline Moves the Message. Xenia Proves It Got Done.

Run execution, audits, facilities, and store communications on a single modern platform built for multi-unit retail, from one storefront up to a 1,500-location rollout, all in one place your teams actually use.
Live AI verifies planogram and brand standards from photos
Per-location pricing, unlimited users, every report included
Role-specific dashboards for COO, regional, and store views

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Trusted by 500+ multi-location brands

300+ operators run daily execution on Xenia

Here's what drove the switch from Zipline to Xenia

95% Frontline Adoption

Xenia runs offline on iOS and Android with almost no training, so store associates complete the work instead of just reading the update.

In-built Communication

Announcements, chat, and task conversations sit next to the tasks and audits themselves, with read and sign-off tracking so you know who acknowledged what.

Seamless migration

A dedicated team migrates your existing forms and full submission history for you, so you move off Zipline with your records intact.

Trusted by 500+ multi-location brands | 15,000+ stores managed daily
Newk's Eatery
Slim Chickens
Huck's Market
Adidas
Newk's Eatery
Slim Chickens
Huck's Market
Adidas
Newk's Eatery
Slim Chickens
Huck's Market
Adidas

Best Zipline App Alternative for Retail Operators

Everything a multi-unit operation needs to execute, verify, and improve, in one platform.
Failed checks close themselves out, not pile up

Schedule recurring tasks across all locations or target specific attributes like stores with 24-hour operations or drive-thrus. Set different frequencies by region or individual store while maintaining role-based assignments that transfer as staff changes.

A failed audit or checklist item auto-generates a corrective task routed by role, location, or category, so nothing waits on a manager remembering to assign it.
Custom escalation rules move an open issue up the chain on your timeline, so a missed fix at one store gets attention before it becomes a pattern.
Multi-level approval workflows let a district manager verify and sign off a fix before it closes, giving corporate real proof the problem was resolved.
Teams typically see corrective actions close about 60% faster once the audit, the task, and the follow-up all live in one connected record.
Xenia Mockup
Every role sees the exact view they need

Live dashboards show task completion rates by team member, location, district, and region. Drill into each task to see quality, time-to-completion, and which team members completed which sections of work.

Build widget-based dashboards per job function, so a COO, a regional lead, and a store manager each open a view built for their decisions instead of one fixed screen.
Slice performance by location, region, brand, date, or audit category, and drill straight into the individual submission and photos behind any number.
Schedule reports to generate and send automatically on your fiscal calendar, so no one pulls or reformats data by hand each week.
Compare stores and franchise groups against your org average to spot the sites that need a visit before scores slip further.
Xenia Analytics Mockup
Equipment issues get caught, routed, and tracked

Submit critical work from mobile devices completely offline in areas without connectivity. Capture photo documentation, voice notes, and annotations that auto-sync when devices come back online.

Log a broken cooler, fixture, or HVAC unit from the floor and auto-route it to the right technician or vendor, with cost and closure tracked per work order.
Work orders generate automatically from a failed checklist item or an out-of-range temperature, so a problem found on a walk becomes a scheduled repair.
Preventive maintenance schedules and QR-coded asset tracking keep recurring service on time across every site, not just the squeaky wheels.
A vendor portal lets outside contractors update jobs without a full account, so facilities and stores stay on the same page without phone tag.
Grocery and prepared-food teams stay inspection-ready

Submit critical work from mobile devices completely offline in areas without connectivity. Capture photo documentation, voice notes, and annotations that auto-sync when devices come back online.

Digital temperature logs with Bluetooth thermometer capture record readings with an automatic timestamp, so deli and cold-chain checks are done right and on time.
HACCP-aligned checklists trigger corrective actions the moment a reading falls out of range, so an issue is handled and documented, not noticed later.
Export inspector-ready logs and audit history to PDF on demand, so a health inspection or brand audit takes minutes to prepare, not a scramble.
A decoupled hardware model lets you source your own sensors and probes, so you are never locked into one vendor's bundled devices.

Built to Run Across Every Location You Operate

Multi-brand workspace

Multi-brand workspace for groups running more than one concept

Role-based permissions

Role-based dashboards with cascading permissions for every leader

Enterprise-ready

SOC 2 Type 1 compliant, SSO via Microsoft Entra, MDM deployment, and an open two-way API.

Connects to the systems you already run

HRIS, BI, and sensor tools you already run, including ADP, Workday, UKG, 7shifts, Power BI, Tableau, and ServiceNow.

Unlimited data retention

Full audit logs of every login and system change. Your history stays available, with no two-year cap.

Why Retail Operators Move from Zipline to Xenia

Pricing you approve once

Per-location pricing includes every location's users and all analytics, so reporting, two-way comms, and dashboards are not separate line items you go back to finance to justify one feature at a time.

Multi-unit Management

Approvals that flow both ways

Workflows move store to regional to corporate and back, not just top down, so a store can escalate an exception and a regional lead can approve a fix inside the same record instead of over email.

Unlimited branching

Modern, fast, and independent

Xenia is built on modern cloud tech, runs fast, needs almost no training, and ships new features constantly as an independent company, so the platform you buy this year keeps getting better rather than stalling.

Not Acquired

Onboarding that stays with you

White-glove onboarding is included, with a dedicated success manager for the first four to six months and leadership involved in your rollout, which is a large part of how Xenia holds a 90+ NPS.

90+ NPS support
Buyer's Checklist

What to Look for in a
Zipline Alternative

What Matters
Corrective action
Reporting and dashboards
Live AI
Visual verification
Facilities and work orders
Communications
Food safety
Conditional logic
Consolidation
Pricing
Onboarding and migration
Scale
Xenia · The Modern Choice
Auto-routed from any failed item, with escalation rules, multi-level approval, and closure tracking
Role-specific, widget-based dashboards for every job function, with drill-down to submissions and photos
AI Photo Rollouts, Analytical Agent, Summaries, and Template Agent, working in daily operations today
Confirm planograms, brand standards, and signage from store photos, not just a completed checkbox
Log, route, and cost-track repairs, with PM schedules and a vendor portal, in the same platform
Announcements and chat sit with the tasks and audits, with read and sign-off tracking
Digital temp logs, Bluetooth thermometer capture, HACCP checklists, and inspector-ready PDF export
Unlimited if-then branching, so one template covers what would otherwise need several duplicate forms
Replaces separate comms, checklist, audit, and facilities tools with one system of record
Per-location with unlimited users, or per-user, with all analytics included and no add-on stacking
Included white-glove setup, dedicated success manager, and your forms and history migrated for you
Multi-brand hierarchy, role-based permissions, unified reporting, from one store to 1,500

what retail opertors get after switching from Zipline

Typical outcomes across retail and c-stores that consolidate on Xenia.

50%

less admin overhead by consolidating tools

40%

improvement in location scores over time

60%

faster corrective-action closure

“We moved everything from paper to online... from verbal checklists and instructions into scheduled tasks and scheduled checklists. Xenia helps automate everything.”

Fidaa Mohrez
Senior Director of Operational Systems, Power Market
Power Market

"Xenia enabled us to document our daily processes digitally, making the deployment of consistent operating processes & checklists across our restaurants instantaneous."

Owner
Multi-Unit Operator
Tipsy Putt
Questions before you commit to a Demo?
Email us at hello@xenia.team and we will get back to you in the next 1-2 business days with answers.

Frequently Asked Questions

How is Xenia different from Zipline for retail?

Zipline is strong at moving a message from HQ to the store floor. Xenia is built to run and prove what happens next: a failed audit becomes a routed, escalated corrective action, facilities and food safety live in the same system, and every role gets its own dashboard.

How long does it take to switch from Zipline?

Most retail teams are live in weeks, not a quarter. Xenia's team helps migrate your existing forms and historical records, and the Template Agent rebuilds checklists quickly, so switching to this Zipline alternative does not stall your operation.

Do we pay per user or per location?

Both models are available. With per-location pricing, users are unlimited, so every associate is in the app with no per-seat jump, and all analytics are included. There are no separate add-ons for reporting or communications to approve later.

Can Xenia handle enterprise retail scale?

Yes. Xenia runs multi-brand hierarchies with role-based permissions and unified reporting across every site, including live deployments up to 1,500 locations, so it fits both a growing specialty chain and a large big-box or grocery operator.

Does Xenia replace our store communications tool?

Yes. Announcements, chat, and document distribution live alongside the tasks and audits, with read and sign-off tracking, so comparing Zipline vs Xenia is really comparing a communications tool with a full execution platform that includes communications.

Can Xenia verify store execution from photos?

Yes. The AI Photo Agent checks store photos against your standards for planogram compliance, shelf and display setup, signage, and safety equipment, so you confirm execution visually rather than relying only on a completed checkbox.

Got a question? Send us your query.

See Retail Execution You Can Prove

Book a demo and see how Xenia turns store audits into tracked action, gives every role its own dashboard, and runs your execution, facilities, and comms on one platform.