Hotel Human Resources Director: Role, Responsibilities & Resources
A Hotel Human Resources Director oversees staff related operations including recruiting, onboarding, benefits, compliance, employee relations, workforce planning, wage decisions and more. Human Resources is the go to department for employee complaints, issues and questions. The Human Resources Director typically reports directly to the General Manager of a hotel.
What are a Hotel HR Director's responsibilities?
Hotel HR Directors are responsible for:
- Develops and upholds staff operational and behavioral policies
- Coordinates all employee onboarding paperwork including procurement of work permits or visas
- Enact property procedures on compensation, incentives, benefits and more
- Ensuring employee wellness and safety
- Lead staff training and
- Lead workplace harassment and DEI initiatives
- Respond to all employee requests
- Provide guidance and leadership regarding employee morale, relations, and discipline
- Lead staff communication for General Manager
- Represent employee interests in managerial meetings
What is a Hotel HR Director's Annual Salary?
Hotel HR Director's salary can vary a lot depending the following factors:
- Is the property independent or corporate?
- What is the market the property competes in?
- Where is the property located?
- How many rooms are in the property?
- What is the experience level of the applicant?
- How is the overall job market demand?
There are many more factors that contribute to salary data variation, so most sites provide salary information in a range to ensure that there is proper coverage. The table below shows the latest salary ranges for Hotel HR Director's across the major salary reporting platforms:
What are characteristics of a typical Hotel HR Director?
The average age of an Hotel HR Director is 38 and average education level is a bachelors degree. Beyond education, a good Hotel HR Director has at least 3 to 5 years of industry experience and has managed teams before. A Hotel HR Director must be able to manage multi-national teams and should speak multiple languages. HR managers should be empathetic and good listeners. They should be able to form and grow relationships with employees in addition to managerial and clerical tasks. They need to be able to motivate and set standards for their teams to achieve, as well as provide recruiting and training for new staff members.
Average Age: 45
Average Education Level: Bachelors Degree
Average Salary Range: $70,000 - $100,000
Industry Experience: 3-5 years
Management Experience: 2-3 years
Key Traits:
- Organized
- Effective communicator
- Problem solver
- Empathetic
- Comfortable with difficult social situations
- Enjoy human related data
- Multi-tasker
- Strong ethical code
- Detail Oriented
Top Resources for an Hotel HR Director
Xenia offers tons of free educational resources for frontline teams. For Hotel HR Director, we recommend visiting:
- Ultimate Hotel Operations Management Guide [+10 Free Checklists]
- Hotel Reputation Management Checklist
- COVID Risk Management Checklist
- Employee Onboarding Checklist
